Administrative Assistant
Dynamex - Phoenix, AZ

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The main responsibility of the administrative assistant position is to assist the operation by performing clerical and administrative duties. Timely and accurate completion of these duties is essential to running our company efficiently while providing excellent service to our customers. The number of different duties that an administrative assistant is required to perform will vary from facility to facility. * Maintain professionalism, respect, fairness and dignity in all driver relationships.* Orientation and motivation as required relating to the drivers.* Keep the Business Center Manager informed of daily activity.* Establish and maintain agent/vendor relationships, and ensure vendor agreements are in place.* Ensure adherence to procedural and policy requirements of various government bodies.* Answer all customer calls promptly and professionally.* Enter order-processing information quickly and accurately.* Ensure maintenance of manual order entry skills and supplies for use in the event of system failure.* Ensure customer satisfaction by handling all complaints and referring them internally for action. * Maintain excellent working knowledge of products/services.* Work with Microsoft word & excel and complete all required reports accurately and within specified time frame. * Perform all other duties as assigned.
EDUCATION REQUIREMENTS * High school diploma or GED. SKILLS AND ABILITIES REQUIREMENTS* Minimum 2-3 years customer service experience. * Excellent interpersonal skills* Strong communication skills* Typing speed of 50+ wpm* Maintain attention to detail * Ability to adapt in a fast paced environment* Capacity to multitask while maintaining procedural integrity* Proficient in time management and consistently able to prioritize task* Leadership qualities.* Maintain a high degree of self-discipline. PHYSICAL REQUIREMENTS* Able to lift normal office supplies up to 15lbs. We offer a competitive Benefits Plan and a 401K Plan with a match. EOE

About this company
108 reviews
Dynamex knows the dynamics of same-day delivery. The company offers both scheduled and on-demand delivery of time-sensitive items such as...