The program Administrative Assistant is responsible for clerical and administrative support for the Program. Providing high quality customer service, the Administrative Assistant ensures that the administrative needs of the program are met and in compliance with agency policies and procedures. |
Provides clerical support, including data entry, typing, copying, and other responsibilities. Fills out forms, files, and updates logs. Responsible for stocking supplies. Responsible for dispensing mail. Greets visitors directs them to destinations. Resolves problems with facility equipment (i.e., telephones).
Treatment Setting Responsibilities:
Performs periodic house runs and monthly fire drills to ensure and maintain the safety and security of the facility. Documents client updates and incidents in the facility log daily and/or Welligent. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Attends required trainings and meetings. Trains facility staff on Health and Safety procedures.
: Oversees NEXUS, including training and evaluating of clients assigned to the NEXUS. Coordinates with the Food Services department and the Supervising Care Coordinator to assign job functions to clients.
Documents and accurately distributes client money and maintains the resident fund according to agency policies and procedures. Keeps accurate records of these funds.
And, other duties as assigned.
EDUCATION AND KNOWLEDGE, SKILLS AND ABILITIES QUALIFICATIONS:
Education and Experience
-High School Diploma or equivalent
-2 years or more experience in an administrative role
-Bachelor’s Degree in related field
-Must not be on active parole or probation
-Culturally competent and able to work with a diverse population
-Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications
-Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency
Skills and Abilities
- Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data
- Professionalism, punctuality, flexibility and reliability are imperative
-Excellent verbal, written, and interpersonal skills
-Integrity to handle sensitive information in a confidential manner
-Strong problem-solving skills
-Excellent organization skills and ability to multitask and juggle multiple priorities
-Outstanding ability to follow-through with tasks
-Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility
-Strong initiative and enthusiasm and willingness to pitch in whenever needed
-Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations
-Able to work within a frequently changing project scope while maintaining overall direction and structured priorities
-Knowledge of co-occurring disorders and trauma informed treatment
-Knowledge of Clinical documentation (treatment plans, progress notes etc.)
-Experience working with criminal justice population
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