Administrative Assistant
IME Resources - Rancho Cordova, CA

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Essential Duties and Responsibilities

  • Greets visitors and directs them appropriately
  • Answers multiple phone lines in a professional and courteous manner. Screens each call by obtaining the callers' name and nature of the call, then routes the call appropriately
  • Delivers incoming faxes, mail and/or packages to the appropriate person upon receipt and processes outgoing mail daily
  • Organizes and coordinates meetings, conferences and travel arrangements as needed
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails
  • Performs clerical duties such as typing, filing, and proofreading as required
  • Maintains and retrieves electronic and hard copy documents as needed
  • Oversees the cleanliness of the office and reports any issues or repairs needed to management
  • When appropriate, aids in resolving customer concerns and issues and works closely with co-workers to ensure the highest level of customer service and satisfaction is achieved
  • Promotes effective and efficient utilization of office resources and supplies
  • Interacts with Clients to retrieve appointment times and medical records
  • Supports staff in assigned project based work
  • Participate in various educational and or training activities as required
  • Performs various duties as assigned.
Key Qualifications:
High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical office preferred

  • Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
  • Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet
  • Must be a qualified typist with a minimum of 40 W.P.M
  • Ability to follow instructions and respond to managements' directions accurately
  • Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met
  • Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed
  • Must be able to work independently, prioritize work activities and use time efficiently
  • Must be able to maintain confidentiality
  • Must be able to demonstrate and promote a positive team -oriented environment
  • Must be able to stay focused and concentrate under normal or heavy distractions
  • Must be able to work well under pressure and or stressful conditions
  • Must possess the ability to manage change, delays, or unexpected events appropriately
  • Demonstrates reliability and abides by the company attendance policy
  • Must maintain a professional and clean appearance at all times consistent with company standards
  • Ability to read, analyze and interpret common correspondence and medical or legal documents
  • Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar
  • Ability to respond appropriately and professionally to all inquiries or complaints from customers, regulatory agencies, upper management, and/or members of the business community
  • Ability to effectively present information one-on-one, in small groups, and/or visitors of the company.
** This position will pay $12-16/hr, depending on experience