Our people make the difference in our success. Our vision is to provide Total Lifetime care to every pet, every parent, every time. We can't achieve this vision without the right people - they make the difference in our business and our success. Every associate plays a role in achieving our success by focusing on our three strategic priorities - Delighting our Customers, growing pet services and operating excellence. Here at the Store Support Group, you could play a key role in supporting these strategic initiatives.
In 2007, PetSmart celebrated the opening of its 1000th store, with many more stores scheduled to open soon after. We continue to grow at our Corporate Headquarters which means great opportunities for a professional such as you!
Benefits of working with PetSmart
In addition to a competitive salary, PetSmart associates are eligible for health benefits, 401K options, Employee Stock Purchase Plan, paid time off, training and development, and an associate discount at all PetSmart stores!
PetSmart is an Equal Opportunity Employer
With many positions offering relocation packages, learn more about Life in Phoenix
SUMMARY
The primary responsibility of this role is to provide support to the Vice President of Field Human Resources (HR) while maintaining a superior level of customer service. This person will have superior organizational and process skills, as well as exhibit strong values and ethical standards. This individual will be exposed to confidential information and must possess the highest level of integrity.
The Administrative Assistant will be responsible for maintaining the calendar of the Vice President, as well as arranging travel and managing all communications. This person will have the ability to anticipate the needs of the Vice President and react accordingly. In addition, this person will have the ability to problem solve, think critically and organize and manage multiple priorities and projects, as well as work collaboratively in a team environment. This person must also be able to display a sense of urgency and work independently with minimal supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Maintains the calendar for the Vice President of Field HR
Sorts departmental mail and coordinates shipping requests
Prepares and types correspondence as required
Compiles dashboard reports to provide a snapshot of the key metrics for the HR field team
Compiles status reports of key metrics and progress toward specific departmental goals for team meetings
Seeks out process improvement opportunities as it relates to the HR field team
Effectively and professionally communicates with upper management
Seeks out opportunities to provide process improvement recommendations to improve efficiency, professionalism and provide better service to our customers
Coordinates conference calls
Arranges travel
Serves as the single point of contact for maintenance and revisions of presentations
Updates and maintains organizational charts
Assists in goal setting and forecasting
Maintains adequate level of supplies for the department
Advanced skills in Excel, Word, Power Point, and Outlook. Experience in Visio a plus
Problem analysis and problem resolution
Excellent interpersonal/communication skills - both written and oral
Ability to organize and manage multiple priorities
Ability to establish and maintain effective relationships with other management staff, employees and external candidates
Strong customer orientation
Results/customer service/quality orientated
Detail- orientated with the ability to research gather and interpret information
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PetSmart - 11 months ago
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