Administrative Assistant
Silverleaf Resorts - East Longmeadow, MA

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Administrative Assistant:
General Purpose
Perform a wide range of administrative and office support activities for the department and/or managers and supervisors to facilitate the efficient operation of the organization.
Main Job Tasks and Responsibilities

answer, screen and transfer inbound phone calls

receive and direct visitors and clients

general clerical duties including photocopying, fax and mailing

maintain electronic and hard copy filing system

retrieve documents from filing system

handle requests for information and data

resolve administrative problems and inquiries

prepare written responses to routine enquiries

prepare and modify documents including correspondence, reports, drafts, memos and emails

prepare agendas for meetings and prepare schedules

maintain office supply inventories

coordinate maintenance of office equipment

coordinate and maintain records for staff, telephones, parking and petty cash

Education and Experience

computer skills and knowledge of relevant software

knowledge of operation of standard office equipment.

knowledge of clerical and administrative procedures and systems such as filing and record keeping

knowledge of principles and practices of basic office management

Key Competencies

communication skills - written and verbal

planning and organizing


problem assessment and problem solving

information gathering and information monitoring

attention to detail and accuracy



customer service orientation


About this company
132 reviews
We built our company, Silverleaf Resorts, Inc., around four distinguishing factors: value, variety, convenience and flexibility. Our...