Schedule: Full-Time Regular
Shift: Day shift
Bachelor's degree is preferred
3-5 years experience is required
Under general supervision, this position provides administrative support for Department: heads and clinical service lines. The position works with multiple constituencies across the hospital and takes a lead role in managing the Department: /division’s administrative needs, including assisting callers, taking messages, managing calendars, placing purchasing orders and maintaining electronic filing systems. In this role, the Administrative Coordinator will also help to ensure smooth operations of our practices to improve the patient experience.
PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:
Provides administrative support to Department: /division chair/ chief and/or Department: director
Answers phones, triages calls, responds to patient requests, takes messages
Maintains chair/chief/ Department: director’s schedule, both clinical and administrative
Schedules and coordinates complex meetings and facilities, which may include travel arrangements
Composes and formats correspondence, reports and presentations; demonstrates a strong knowledge of Microsoft Office suite
Completes general office and clerical work, including filing, mailing, correspondence, copying, ordering supplies
Coordinates and monitors credentialing and enrollment activity, as well as TUSM-related activity; provides regular updates to managers
Performs tasks core to the Practice Coordinator role
Assists with special Department: -wide projects and performance improvement initiatives
Handles sensitive and confidential information
JOB KNOWLEDGE AND SKILLS:
Prior experience working in a clinic or hospital environment preferred.
Ability to manage multiple, simultaneous tasks and prioritize according to established criteria and protocols
Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications. Ability to learn and use Tufts network programs required.
Excellent communications skills, both oral and written.
Strong interpersonal and organizational skills.
Ability to maintain confidential medical information.
Tufts Medical Center is a world-class, academic medical institution in Boston, and is home to two full-service hospitals, one serving adults...