Administrative Specialist
City of Austin - Austin, TX

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Graduation from an accredited four (4) year college or university with major course work in Business, Public Administration or Public Administration or related field, plus four (4) years experience in a professional/administrative capacity.
Education or experience will substitute for education up to a maximum of four (4) years.

Licenses or Certifications:

Notes to Applicants

The City of Austin employment application, must include all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for this position.

A resume and cover letter will not substitute for a complete employment application. Incomplete applications will not be considered.

Top candidates who are required to drive a department vehicle and will be required to provide proof of vehicle insurance or insurability and a valid driver’s license. A three (3) year driving history will be conducted.

Assessments will be administered during the hiring process to verify stated skills or abilities.

Applicants must submit a resume and cover letter and a completed application to be considered for this position.

Pay Range

$15.75 – $19.69 per hour


Monday – Friday, 7am – 4pm

Employee may be required to work after hours or weekends based on business needs.

Job Close Date
Departments may close a posting at their discretion

Open Until Filled

Type of Posting

Austin Resource Recovery


Grant Funded or Pooled Position
Not Applicable


3810 Todd Lane, Austin, TX 78744

Preferred Qualifications

The preferred candidate will have:
Five (5) years of previous administrative support experience in an office setting and dealing with confidential or sensitive information

Previous experience dealing with citizen or customer complaints

Excellent writing/composition skills and

demonstrated experience writing reports, spreadsheets, memos, fliers, etc. that include research, analysis, and recommendations

Previous experience with City of Austin BANNER timekeeping

Strong working knowledge of Microsoft 2010; Word, PowerPoint, Excel, Outlook

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Provides administrative support on highly technical and/or specialized projects.
Facilitates the handling of time sensitive request such as ORR 's (Open Records Request), CAF 's (Citizen Action Forms), RCA 's (Request for Council Action) as well as other confidential documents.
Verifies accuracy and completeness of critical documents such as PIO (Public Information Office) requests, records, correspondence, regulations, etc.
Opens, sorts, reads, prioritizes and routes incoming mail, including faxes and emails.
Prepares memos, letters and other correspondence using computer, spreadsheets, databases, or presentation software.
Using independent judgment performs data analysis, problem solving and recommends policy and administrative improvements.
Conducts research, compiles data, and prepares documents for consideration and presentation.
Files and retrieves documents, records and reports.
Attends meetings, records minutes and distributes meeting notes.
Maintains calendar, schedules meetings, conferences and events, plans travel itineraries and makes travel arrangements.

Responsibilities - Supervision and/or Leadership Exercised:
May provide leadership, work assignments, evaluation, training and guidance to others

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of applicable processes, techniques, and methods.
Knowledge of City practice, policy and procedures.
Skill in oral and written communication.
Skill in using computers and related software applications.
Skill in handling multiple tasks and prioritizing.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to work with frequent interruptions and changes in priorities.
Ability to manage conflicts and concerns.
Ability to understand and communicate technical information.
Ability to exercise discretion in confidential matters.
Ability to recognize and recommend process improvement.
Ability to lead and train others.
Ability to work with frequent interruptions and changes in priorities.
Ability to establish and maintain effective working relationships with city employees and the public.

Does this job require a criminal background investigation?
This position requires a criminal background investigation


City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

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