Admission Counselor
Case Western Reserve University - Cleveland, OH

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POSITION OBJECTIVE

The admission counselor will recruit students to apply for admission, evaluate student credentials to admit academically prepared students, and enroll talented students of diverse backgrounds and interests. This staff member represents all facets of undergraduate education and student life at Case Western Reserve University to prospective students, their parents and high school guidance counselors. The primary objective for all members of the admission staff is to serve prospective students and their parents efficiently and effectively, with friendliness, enthusiasm, patience and respect. All prospective students should be treated equally, without regard to race, religion, age, sex, color, disability, sexual orientation, or national or ethnic origin.

ESSENTIAL FUNCTIONS

  • Recruit prospective students.
  • Plan and coordinate student recruitment for a designated geographic territory. Be knowledgeable of overall communications and recruitment efforts; engage in ongoing assessment of how those efforts can be supplemented by regional recruitment efforts i.e., travel, alumni and student activities in the area, and personal correspondence with students and guidance counselors in the area.
  • Travel to represent the University, at least 5-10 weeks in the fall and 2-4 weeks in the spring (e.g. at high schools, college fairs, hometown interviews, and receptions). Develop and foster relationships with alumni volunteers.
  • Evaluate applications for admission. Be knowledgeable of and attentive to: quality of high school curriculum selected vs. what’s offered, how class rank is calculated or indicated on the high school profile, the time and talent required of varied extracurricular activities, the differences between applicants profiles (first generation, international, nursing, engineering, etc.), and a knowledge of the demands of a Case education. Recommend admission decisions that honor the applicants who are the best qualified and the best matched to Case.
  • Meet with prospective students and parents by leading group information sessions and conducting individual interviews.
  • Office leadership responsibility. Assume leadership and/or support various office programs and collateral assignments; examples are listed below.
  • Manage student recruiter team and corresponding programs. Recruit volunteers for participation. Train, develop and supervise student recruiters. Plan and implement recruitment related activities. Track year-long budget for group-related expenditures and student employment.
  • Organize scholarship programs. Partner with community organizations and high schools to identify students eligible for various types of academic scholarships. Plan and execute scholarship selection processes.
  • Serve as a departmental liaison. Communicate admission related updates on a frequent basis; respond to department inquiries as a representative of the admission office. Facilitate presentations and information sessions for special groups. Pull reports as requested by department.
  • NONESSENTIAL FUNCTIONS

    Perform other duties as assigned.

    CONTACTS

    Department: Daily contact with all department staff.

    University: Contact with faculty and staff; especially staff in the housing office; and financial aid.

    External: Regular contact with prospective freshmen and transfer students, their parents and guidance counselors, and alumni volunteers.

    Students: Regular contact with student office workers and student recruiters.

    QUALIFICATIONS

    Experience: 1 to 2 years professional work experience, preferably in undergraduate admission.

    Education/licensing: Bachelor’s degree required; Master’s degree preferred. Valid driver’s license required.

    REQUIRED SKILLS

  • Strong written and oral communication skills required.
  • Strong aptitude to work as part of a team required.
  • Creativity and energy highly valued.
  • Proficient with personal computer office applications, e-mail, and internet.
  • Ability to learn software applications specific to admissions and enrollment management, as well as customer service and customer relations management applications.
  • WORKING CONDITIONS

    Office setting, with meetings and activities in buildings throughout the campus. Position requires driving personal vehicle while on the job. Recruitment travel requires plane and rental car transportation. Position required frequent evening and weekend work. This position involves responsibility for working with individuals under the 18 years of age.

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    Diversity Statement

    In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

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    Reasonable Accommodations

    Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

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