Admissions Coordinator
CareOne - Concord, MA

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Job Description:
The primary responsibility of the Admissions Coordinator is to assist in the census development and CareOne admissions process as well as initiate and implement marketing activities which support census growth.

Working with the Admission Director and Center Administrative staff the Admissions Coordinator assists with the coordination of all inquiries, admissions and daily communication with customers (families, referral sources, etc.) at the designated HealthBridge Center. The Admissions coordinator will work to ensure regulatory compliance with all admissions processes and to ensure activities are in accordance with the philosophy, policies and procedures established by the company.

Reporting to: *
  • Admissions Director with a dotted line to the Center Administrator
Essential Duties and Responsibilities: *
  • Responsible for all administrative responsibilities related to facility admissions *
  • Verifies Medicare, Primary and Co-insurance prior to admission *
  • Make follow-up calls to discharged patients *
  • Complete department data logs *
  • Work in concert with other facility staff to market and promote facility services to ensure occupancy and quality mix objectives are met *
  • Input all resident face sheets *
  • Daily census verification *
  • Distribute all necessary paperwork to pertinent staff prior to admission *
  • Complete all admission applications and packets upon admission *
  • Complete family tours *
  • Communicate all admission questions and decisions to referral sources *
  • Ensure timely documentation of all admission records *
  • Complete manual daily census *
  • Oversee the accuracy and organization of census and daily facility bed board and room assignments *
  • Collect appropriate insurance cards, private pay funds and financial information prior to admissions *
  • Obtain necessary approvals on financial and clinical criteria prior to Admission utilizing company developed Admission policies and procedures
Job Requirements: *
  • 1-2 years of experience in long term care admissions preferred *
  • Sales experience desirable *
  • Must be computer literate *
  • Must possess strong organizational skills – self starter *
  • Must possess a sales-oriented personality – results and achievement oriented *
  • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public *
  • Must have patience, tact, positive disposition and enthusiasm, as well as be willing to handle residents and families based on whatever cognitive level they are currently functioning *
  • Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing Admissions practices *
  • Must possess the ability to make independent decisions when circumstances warrant such actions *
  • Must possess the ability to empathize with both the older prospect and the adult child *
  • Must possess the confidence and ability to close the sale utilizing sales skills endorsed by HealthBridge
Education: *
  • A minimum of a high school diploma is required *
  • An Associate or Bachelor’s degree is preferred

CareOne - 18 months ago - save job - block
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