Join a professional management team that transforms lives through education by applying today with STVT Schools and Colleges!
If you want to be continually challenged,
If you want to do something extraordinary and rewarding,
If you want to join an employee-focused workplace,
STVT Schools and Colleges might be for you
STVT’s mission is to provide career training and education that can transform individuals and positively impact entire communities. We are guided by our commitment to students and teammates in all that we do so that they will, in turn, positively impact their families and the communities in which they live and work.
Led by our passionate professionals, we have helped many students prepare for new career opportunities, assisting them through the entire career training process...from exploring career interests, to financial aid options, to the registration process, to graduation and the beginning of a new career. If you want to help us help others, then this career opportunity might be for you – read on!
The Admissions Representative is responsible for providing customer service and information to prospective students that are interested in pursuing career education and training. This position is responsible for conducting outbound telephone calls to individuals that have inquired about campus programs of study, meeting with prospective students, answering questions, hosting campus tours, conducting interviews, facilitating enrollments, and participating in new-student orientation. The Admissions Representative will routinely communicate with students throughout their educational experience.
TYPICAL WORK HOURS
Monday through Thursday start times are between 8 - 11am, end times are 6 - 8pm; Friday start times are between 8 - 9am, end times are between 5 - 6pm; Saturday and Sunday as needed. This job is eligible for overtime pay.
Handle high-volume outbound and inbound telephone calls, responding timely to all inquiries
Share information with prospective students, within the framework of STVT’s Code of Conduct, state and federal accreditation guidelines
Schedule campus visits for prospective students, conduct campus tours, and facilitate registrations
Follow-up with new students ensuring their positive transition to being an active student
Contribute to team initiatives and outcomes by displaying STVT’s Core Values
Use internal management software to properly facilitate and track disposition of all potential students that have inquired and students that have enrolled
Attend department meetings, training, and activities
Develop Student Referral Inquiries
Ensure all paperwork is completed accurately and in a timely manner
Other duties as assigned
STVT offers an exciting, ethical work atmosphere, supportive, on-the-job training programs to help ensure your success in the workplace; and a competitive compensation and benefits package including, medical/dental/vision, short-term disability and life insurance, 401(k) plan, and more.
STVT’s 7 Core Values
Integrity, Trust and Respect
• Teammate Focus
• Student Success Driven
• Teamwork & Learning
• Energy & Enthusiasm
To learn more about our company, visit our website, www.stvt.edu
High school diploma (GED acceptable) from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education
1 year of customer service/admissions or related experience with preference given to those with direct education-based admissions experience
Strong written, oral, and interpersonal communication skills with demonstrated success in collaborating with diverse groups of employees and customers
Strong presentation skills
Ability to deliver consistent levels of energy and enthusiasm
Thrives in an observation/coaching style environment
Pro-active problem solving skills
Ability to handle frequent interruptions and work independently
Competent in priority setting
Ability to foster creativity
Strong computer software skills including Microsoft Word and Excel, in addition to industry-related software applications
Associate’s degree in a related area from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education
A track record of being successful in high-volume customer service setting
Experience with CampusVue and/or Leads360 education platform software
Knowledge and/or experience with the EnrollMatch Admissions process
Typical Indoor Office environment; little / no exposure to elements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Percentage (%) of time in position:
Walking: 10% Pulling: 1% Pushing: 1% Standing: 5% Lifting: 1% Climbing: 0% Squatting/Kneeling: 1% Cramped or confined space: 1% Sitting: 80%
ATI Enterprises - 22 months ago