Admitting Clerk
Mee Memorial Hospital - King City, CA

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PERFORMANCE DIMENSIONS AND TASKS

Essential Function

  • Interviews patients or his/her representative and obtains complete, accurate, personal, demographic and financial information necessary for admission.
  • Ensures that all data areas on admit form are complete and accurate; spelling is correct.
  • Is always courteous to clients, in accordance with hospital guest relations program; helpful in explaining procedures and administrative policies.
  • Notifies nursing unit of patient ready to admit.


  • Verifies insurance coverage.
  • Always verifies insurance information: private, Medi-Care or Medi-Cal.
  • Obtains prior insurance authorizations within specified time frame.
  • Photocopies insurance cards consistently; obtains signatures at admission.
  • Prepares necessary forms for Medical Records and Patient Accounting.


  • May attend to administrative needs of patient/family: (explains charges, alternatives for payment of bill).
  • Always responds with sensitivity to patients and family in matters related to money and personal areas.
  • Is able to give basic information in response to most questions regarding patient bills/insurance.
  • Consistently able to acquire insurance information and reviews with patient to ensure accuracy.
  • Consistently/accurately files all material during assigned shift.


  • Performs cashier function as necessary.
  • Always follows established Hospital policy for handling cash and collecting money.
  • Balances cash box at end of shift.
  • Accepts credit cards, using appropriate forms; follows up.


  • Prepares batching for Data Processing.
  • Accurately prepares batching for Data Processing in a timely manner.


  • Keeps patient cards updated.
  • Always checks patient cards and updates as needed for each admission.


  • Operates Hospital telephone switchboard.
  • Always answers telephone in a courteous manner.
  • Always identifies self and uses correct English and/or Spanish when communicating.
  • Always pages in a clear, well modulated voice to ensure understanding.
  • Demonstrates efficient, proper use of radio and paging system.
  • Does not use switchboard for personal calls.
  • Responsible for all emergency code calls; responds with expediency and efficiency.


  • Performs other job related duties as assigned.
  • Responds to necessary changes in work schedule; uses work time to department advantage by doing various tasks, such as stocking, ordering supplies or special projects.


  • QUALIFICATIONS Work Experience: Must be able to type 50 wpm. Knowledge of office organization and basic clerical skills; back-ground and experience with computer terminal and medical terminology preferred. Desire basic knowledge of insurance billing.

    Licensing Requirements: None

    Language Requirements: Bilingual (English/ Spanish) required

    Physical Demands: Must be able to sit up to 6 hours and stand/walk up to 2 hours per day. Must be able to lift and push between 10 and 50 pounds. Must be able to use hands and feet repetitively for 8 hours or more.

    Special Demands: Willing to perform repetitive tasks. Ability to work with others and to perform a variety of assigned tasks.

    DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

    Mee Memorial Hospital - 12 months ago - save job - block
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