O'Berry Neuro-Medical Treatment Center is a Medicaid certified combined ICF/IID (Intermediate Care Facility/Individuals with Intellectual Disabilities) and NF (Skilled Nursing Facility) center located in Goldsboro, NC. The Advocate I position provides internal advocacy serves to the facility. This position helps to assure that facility based systems operate so that individuals’ rights are upheld and that quality care and treatment are provided. The position fulfills these obligations by: being available to and working on behalf of the individuals and their families/guardians, consulting/collaborating with facility administration, training individuals/families and guardians/facility employees on human rights of the individuals served, investigating allegations of abuse/neglect/exploitation, compiling reports that reflect the investigative work and findings, making recommendations for remediation of assessed needs, monitoring programs throughout the facility, contributing to the Human Rights Committee of the facility and participating in facility committees as assigned by the Director of Advocacy. Pre-employment drug testing and criminal record check is required. Work schedule: 8:00 to 5:00 Monday thru Friday and rotating on-call 24/7.
*Essential Job Functions Available Upon Request*
Knowledge, Skills and Abilities / Competencies:
*Substantial knowledge of mental health and developmental/intellectual disabilities service systems, Quality Improvement initiatives and program monitoring is required.
*Thorough knowledge of, and the ability to interpret, the following are essential: North Carolina’s consumer rights and mental health laws, CMS, OBRA and ICF-ID regulations, Office of State Personnel Policies and the policies of OBNMTC and the Division of State Operated Healthcare Facilities.
*Considerable skills in investigative techniques (interviewing, collecting and analyzing evidence, summarizing and presenting findings etc.) and negotiation are vital to achieve resolution of complaints, grievances and allegations.
*Ability to have a capacity for critical thinking and possess analytical skills, as well as the ability to exercise these skills, even under stressful conditions.
*Excellent oral and written communication skills are essential, as well as software application skills.
*Collaborative and interpersonal skills are essential for developing/maintaining effective working relationships with teams, family members and individuals.
*Requires a shared responsibility for 24/7 on-call advocacy services.
Minimum Education and Experience Requirements:
Graduation from a four-year college/university with a major in a human services-related field and three years of experience in providing diagnostic and treatment or advocacy service for the developmentally disabled or mentally ill as required for the particular job; or graduation from a four-year college with a major in a human services-related field and four years of human services experience (e.g. child welfare) providing skills in investigating abuse and neglect, interviewing techniques, and similar functions; or a master's degree and two years of the above experience; or an equivalent combination of education and experience.
Supplemental and Contact Information:
The Department of Health and Human Services (DHHS) selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.
**Pre-employment drug testing and criminal background checks are required for all positions at O’Berry Neuro Medical Treatment Center.
Applicants seeking Veteran’s Preference for employment with State Government must attach either Form DD-214 or discharge orders.
Degrees must be from an appropriately accredited institution.
The work experience section on the application must be completed with your full history of experience ~~ resume in lieu of work experience will not be accepted.
The following question must be answered on the application in order to be considered: # 8. Have you ever been convicted of an offense against the law other than a minor traffic violation?
Angela Gurley, Recruitment Coordinator
O'Berry Neuro Medical Treatment Center
400 Old Smithfield Road
Goldsboro, NC 27530
North Carolina Office of State Human Resources - 9 months ago