Benefit Cosmetics - Greenwich, CT

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Essential Duties and Responsibilities

-Customer Service-
· Customer is the number one focus
· Greet customers in 30 seconds or less
· Follow the 8 Step Magic Formula
· Maintain an enthusiastic floor presence
· Build and maintain good customer relationships
· Keep accurate and complete records in the Retail/POS system
· Safeguard and keep all customer information confidential
· Effectively communicate with customers and co-workers
· Ensure customer signs Boutique Salon Guest Book
· Perform only “Benefit trained” services offered on service menu and ensure customer satisfaction

· Achieve daily/ weekly/ monthly individual service goals
· Maintain target services per hour
· Make product recommendations and hand over service customers to Beauty Artists at end of service

· Promote feel good/ fun and gossip free environment for customers and employees
· Build strong positive relationships and treat others with respect
· Be on time and ready to work all shifts
· Be passionate and tenacious
· Act professionally, ethically and with integrity
· Use good judgment
· Ensure that Boutique deposits are maintained in accordance with Benefit’s policies; required to go to bank and make deposits.
· Participate in inventory control
· Help maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique Proprietor
· Communicate inventory needs and concerns to Boutique Proprietor
· Properly and accurately register all sales
· Communicate training needs that will result in increased sales to Boutique Proprietor
· Ensure compliance with all Company and Boutique policies and procedures

Able to perform the following physical duties including, but not limited to:
· Continuous standing/ walking for 8 hours
· Unpacking and lifting boxes up to 30 lbs
· Continuous bending for 8 hours to perform body waxing services
· Stocking and filling shelves, drawers, and show cases
· Cleaning displays and Boutique
· Work in a fragrance filled environment
· Employees have physical contact with clients/ customers
· Maintain compliance with state board regulations
· Consistent and reliable attendance
· Operate POS system


· Maintain a valid state issued Aesthetician license; including any additional schooling needed as a requirement
· Proven strong service history
· Flexibility regarding work hours; ability to work nights, weekends, and some holidays
· Can initiate and manage change in a positive manner
· Comfortable and competent at make-up application
· Strong communication skills
· Adept at problem solving
· Flexible and adaptable to customer needs

About this company
86 reviews
As one of the fastest growing cosmetics companies in the world, Benefit is always on the lookout for dynamic, creative talent. At Benefit,...