The primary objective of this position is to act as a liaison between non-profit faith and community-based organizations (Partner Agencies) and the Capital Area Food Bank of Texas (CAFB). This includes, but is not limited to, assisting in all aspects of becoming a Partner Agency, capacity building, facilitation and training, monitor, evaluation, and compliance.
The Agency Relations Representative works with culturally and economically diverse communities and is able to ensure the highest level of service to partners. This requires outstanding coordination skills, critical thinking and effective communication.
Education, Experience, and Training
- Conduct compliance monitoring and organizational/program assessment of partnering community and faith based organizations.
- Develops corrective action plans, capacity building and work plans in response to organizational/program assessment.
- Manage and monitor assigned service areas on Partner Agency progress, performance and compliance.
- Provide information and assistance to non-profit community and faith-based agencies seeking partnership with CAFB.
- Update and maintain partner forms, certifications and trainings both electronically and in agency files.
- Provide oversight and direct service, as assigned, at various CAFB programs.
- Facilitate, train and mentor in areas of safe food handling, civil rights, capacity building and other related classes.
- Provides technical training & other customer service support for partner agencies.
- Assist in the creation of reports as needed.
- Research the community for gaps in service for recruitment targeting.
- Provides referrals to persons needing food assistance when needed.
Knowledge and Skills
- One - two year’s full-time, wage-earning relevant experience in inspections, auditing and/or compliance enforcement.
- One - two years’ experience successfully collaborating, managing or mentoring partnerships with faith based and/or community based programs in the field.
- Solid public speaking, facilitation, capacity building, training, and writing skills.
- Strong organizational skills, including ability to manage and prioritize multiple projects and tasks simultaneously in a high-energy, fast-paced environment.
- Knowledge of hunger insecurity both locally and nationally.
- Demonstrated experience in inspections, auditing and/or compliance enforcement.
- Treat with confidentiality any information about this and any organization, its staff, trustees or clients that is sensitive, personal or private.
- Strong computer skills including Microsoft Office, Word, Excel, Outlook, PowerPoint, and internet applications in a Windows environment.
- Ability to interact effectively in the community and at multiple levels within organizations, especially those serving culturally and economically diverse communities.
- Demonstrated ability to cultivate relationships with staff, leadership, volunteers and supporters of culturally and economically diverse community and/or faith based organizations and coalitions.
- Ability to work independently with minimal supervision.
- Continuously refresh knowledge in relation to job.
Feeding America - 9 months ago