Agency Staff Services Analyst II
Shasta County - Redding, CA

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The Agency Staff Service Analyst II (ASSA II) is distinguished from the I-level classification by its responsibility for more complex projects, emphasis on outcomes evaluation and policy development in relation to analyzed data, and its enhanced level of computer knowledge and data management skills.
There is currently one Agency Staff Services Analyst II position within the Health and Human Services Agency’s Business and Support Services Branch, Managed Care/Compliance Team. However, the eligible list created from this recruitment may be utilized to fill positions in other County departments as they become available.

Collects, enters, validates, extracts, and analyzes data on current issues of concern; designs data collection methodology; draws logical conclusions from analyzed data and makes recommendations on procedures, policies, and program alternatives; develops user-friendly reports or otherwise prepares data for dissemination; conducts reviews of program data to assess outcome impact and cost effectiveness; assists department staff in gathering and entering information into data systems; works with and assists in maintaining the integrity and reliability of existing database or other software programs, to analyze, collect and display information; plans and develops software applications to link programs; may assist in improving the Department’s ability to assess outcomes; participates in program evaluation study design and implementation; conducts reviews of existing programs to assess outcome impact, work load distribution, or cost-effectiveness; may make recommendations on financial, personnel, client, program, community or administrative systems, as assigned; and prepares correspondence and may assist in the development or preparation of proposals for state, federal or private foundations.

Any combination of education and experience sufficient to directly demonstrate possession and application of the following:
Knowledge of: General public and business administration practices; governmental functions and organization; principles and practices of the functional areas germane to this specialized position; data collection methodology and statistical analysis; and assessment, policy analysis, and program and outcome evaluations.
Ability to: Gather and analyze data; identify problems and central issues; reason logically; perform and document research in dealing with administrative issues; read and interpret operating procedures and regulations; recommend and implement changes; speak and write effectively; establish effective working relationships with those contacted during the course of work; work independently and accept increasing responsibility; operate a personal computer, including word processing, statistical analysis, database, graphics presentation, and electronic file transfer software packages; maintain confidentiality, prioritize work independently, manage personal stress, accept increasing responsibility; and actively promote the mission of the department to which assigned.
The ASSA II standards are typically attained with a bachelor’s degree and one year’s experience equivalent to an Agency Staff Services Analyst I with Shasta County.
Responses to the following questions must be submitted with a completed application.
1. Please describe any work experience you may have performing duties related to the creation, implementation, auditing, and support of the programs listed below. Include the periods of time and organizations where you worked.
  • Ethics and compliance
  • Contracts
  • Policies and procedures
2. Please describe any work experience you may have performing the duties listed below. Include the periods of time and organizations where you worked.
  • Program planning and implementation
  • Gathering and analyzing data
  • Research, interpret, and apply State and Federal laws and regulations
  • All new employees are required to have their paycheck directly deposited to a bank account.
  • Some positions may require a valid California driver's license and acceptable driving record according to County policy.
  • Reasonable accommodations may be made for those persons who are disabled under the Americans With Disabilities Act to perform the essential functions of the position.
  • All individuals offered employment with Shasta County must pass a pre-employment physical examination that includes drug and alcohol testing. The Shasta County Health and Human Services Agency is a smoke, alcohol, and drug free work place.
  • In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
  • Positions in this classification are covered by a collective bargaining agreement between the County and the United Public Employees' of California (UPEC).
  • Employees in this classification are covered under the CalPERS retirement program. Depending on the provisions of the California Public Employees’ Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas: (1) 2% at 55, (2) 2% at 60, or (3) 2% at 62. An employee in this classification will also contribute 7% of his/her pay to this plan, or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws. Please visit for additional information regarding benefits and CalPERS coverage information. The provisions in this flyer and on the County’s website are for information purposes only. To the extent the provisions of the flyer or the County’s website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.
Shasta County Personnel will accept applications and responses to the supplemental questions until 5:00 p.m., on April 15, 2013. A cover letter and/or resume will be accepted in addition to the application form but will not serve as a substitute for a completed application. Incomplete applications will not be processed. It is not acceptable to complete the application with statements such as, “See/Refer to Resume,” or “See Attached.” Closing date postmarks or faxes will NOT be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.
Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
Applicants are encouraged to apply on-line at or submit an application to the Shasta County Personnel Office.
Veterans' Credit : Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran MUST provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) WITH THE EMPLOYMENT APPLICATION ON OR BEFORE THE FINAL FILING DATE.
Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.
Shasta County Personnel
1450 Court Street, Room 348
Redding, CA 96001
(530) 225-5515

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