Alert Center Facilitator
City of Little Rock, AR - Little Rock, AR

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To provide assistance to neighborhood residents by identifying problems and accessing resources and services; to develop plans and strategies to address neighborhood issues and concerns.

Essential Job Functions:

Coordinates the plans and strategies towards solving neighborhood problems as identified and developed by neighborhood residents. Works with Police Officers and Code Enforcement personnel assigned to the Alert Center to ensure the needs of residents are met. Operates a microcomputer utilizing word processing software to prepare correspondence and maintain computer files and records. Prepares correspondence expressing community issues to appropriate agencies at the request of community members. Identifies neighborhood needs, problems, and goals through meetings with neighborhood association members, written and oral surveys of neighborhood residents, business owners, and members of social organizations. Attends neighborhood meetings to assist with the planning and organization of neighborhood programs, projects, and activities designed to develop neighborhood residents and improve conditions within neighborhoods as identified. Answers questions and provides information to neighborhood residents and the general public regarding City services. Identifies and compiles a listing of neighborhood-based resources such as self-help groups, resident organizations, church and school sponsored activities, family programs, and recreational activities; provides referral services. Participates in neighborhood projects as a representative of the Department of Housing and Neighborhood Programs. Inspects neighborhood on foot and by vehicle to observe environmental hazards, potential community issues, criminal activities, and community need. Develops, presents, and coordinates workshops, support groups, and community educational programs to address problem areas critical to neighborhood. Implements plans for relocation assistance to residents affected by disasters, burn-outs, unsafe structures, and the like by providing assessment of needs, referrals for services and housing and providing limited follow-up until placement in permanent housing. Maintains a log of Alert Center activities and a record of the utilization of Alert Center services by residence; compiles activity and progress reports. Maintains hard copy and computer files and records related to Alert Center activities and programs. Attends meetings and City functions as a representative of the Department of Housing and Neighborhood Programs; presents neighborhood issues. Operates a City pool automobile in the performance of essential job functions.

Minimum Qualifications and Additional Requirements:

These knowledge, skills, and abilities are usually, although not always, acquired through completion of high school, two (2) years of experience with organization of groups, administration of programs or activities, or a related area, and one (1) year of computer experience. Equivalent combinations of education and experience will be considered.

DI SCLAIMER: This document does not create an employment contract, implied or otherwise.