Ambulatory Business Analyst
Community Healthcare System - United States

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Reporting to the Ambulatory Project Manager, the Business Analyst provides application support and user assistance within the assigned business systems. Assists in the implementation process when installing or upgrading systems and during the testing process to ensure data integrity. Acts as second level support and as an extension of the help desk as part of day to day support duties. Understands assigned applications, their relative value to the business aspects of clinical operations and is able to assist users to maximize the utility of the clinical systems. In this role the Analyst serves as the liaison between the user community, physician practices and the Epic Project Team, as well as other departments as necessary to fulfill I.T. responsibilities.

Minimum of Associates Degree required; Bachelors Degree preferred. Minimum of 3 years experience using various clinical information system applications to include system analysis, development, implementation and training with in the Epic Ambulatory Suite preferred. Must have very strong interpersonal and communication skills with the ability to deal effectively with customers, vendors, peers, and management. Proficient with MS Office – Word, Excel, PowerPoint, Outlook. Strong analytical and technical skills. Basic understanding of healthcare systems and general operations is preferred. Minimum of 2 years of demonstrated work experience in an outpatient/ambulatory setting required. A strong awareness of the Ambulatory environment and operational knowledge is needed along with system/workflow analysis experience. EPIC Ambulatory certification preferred or must obtain certificate ion within 6 months of hire. Strong communication skills verbal and written. Ability to effectively manage multiple tasks is essential.

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