Analyst, Product Implementation (Philadelphia)
CareFusion Corporation - Philadelphia, PA

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Job Title: Analyst, Product Implementation (Philadelphia)

CareFusion Business Description

Pyxis® medication technologies combine proven technology with actionable intelligence to prevent medication errors, help free up caregiver time to focus on patient care, increase the predictability of medication availability, and reduce inefficiencies in the med use process. At almost every point in the med use process, safety and efficiency can be increased with the comprehensive capabilities of the Pyxis® medication management system.

Learn more about Pyxis: http://www.carefusion.com/medical-products/carefusion-brands/pyxis/

Job Family Summary

Product Implementation is responsible for installing a wide range of products and services that involve extensive customer interaction.

Accountabilities

This position involves extensive customer interaction and service. The Product Implementation Analyst installs Pyxis Dispensing systems at our hospital customer sites. These projects typically can range in scope from installing one-unit expansions, to being part of a team that may install projects of over 100 units. The Product Implementation Analyst effectively performs the required tasks to insure successful project completion and customer satisfaction.

Home-based position with up to 75-80% daily and overnight regional travel to customer sites in the territory.

This position is accountable for:
Install and support Pyxis Dispensing hardware and software.

Perform upgrades to Pyxis Dispensing software and hardware.

Complete training and develop basic competency in the Pyxis Med Dispensing product line.

Provide basic problem solving and troubleshooting as needed for customer.

Conduct customer training on the use of Pyxis Dispensing products.

Establish and maintain customer service relationships to ensure a long term business partnership.

What is expected of you for success in your role

Demonstrates a basic understanding of products, related technologies and the implementation process
Executes assigned deliverables from the implementation plan
Performs basic training of products and technologies
Identifies basic linkages between products/services and customer systems and processes

Bachelor's degree or equivalent work experience

Clinical experience and/or hospital pharmacy workflow knowledge required

Pharmacy consulting experience a plus

Pyxis and/or automation experience a plus

Technical support experience in a hospital setting a plus

Project management focus preferred

Training and teaching experience a plus

Prefer moderate technical skills: exposure to basic programming concepts and uses; demonstration of technical skills in working environment; working knowledge of variety of software/hardware applications and accessories; understanding of relationship between software and hardware; exposure to interface and communications technology.

Knowledge of VMware, Sequel Server and Microsoft Active Directory a plus

The effective Product Implementation Analyst must be able to clearly communicate, thoroughly document and demonstrate a fundamental ability to overcome project hurdles/timeline delays while performing basic installations

Strong written and verbal communication skills

Must have strong organization skills

Must have excellent interpersonal skills and a positive, "can-do" attitude.

Driving requirements dictate that the candidate posses and maintain a valid driver license and be at least 21 years old

Upon hire, must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis

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CareFusion Corporation - 12 months ago - save job - block
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