Analyst New York City REQ02125
dunnhumby - New York, NY

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dunnhumby is the leader in personalizing the world's experience of retailers and brands. Analyzing data from over 350 million people in 28 countries, we help companies put customers at the centre of every decision. We use our insight to improve customers' retail and brand experience to earn their lifetime loyalty.

Our work with some of the world's biggest retailers and brands has demonstrated that companies which deliver value to customers through personalization become and stay their customers' first choice. This strategic approach to putting the customer first in
business improves our clients' like-for-like sales and profit margins – or, put simply, grows measurable value.

Employing more than 1,900 people in 30 offices in Europe, Asia and the Americas , dunnhumby serves a prestigious list of companies including Tesco, Casino, The Kroger Co. , Procter & Gamble, Shell, Coca-Cola and Mars. dunnhumby also includes the word of mouth marketing experts BzzAgent and price optimization company KSS Retail.

General Responsibility

The goal of all of our analyses is to provide shopper / consumer insights that lead to business actions and results. Our analysts are client-facing and share in the development of strategy and delivery of their work to the client. You will work directly with our retail partners to better understand their business through the customer lens to drive better and faster decisions. We use the right combination of behavioral, research and context data to build a customer language and sustainable insight platform to drive strategy, actions plans and measures for our clients. Our insights are simultaneously driving better execution in many areas such as pricing, promotions, assortment, innovation, local marketing, formats, service and loyalty – all through a consistent view of the customer.

Specific Responsibilities · Conduct custom insight studies in their entirety, from project inception and design through preparation and the delivery of reports and presentations.
· Scope and assist in the development of client proposals.
· Query consumer level databases and other data sources with the use of database management software.
· Distill insights from the analysis to offer client ready business recommendations by identifying meaningful consumer indicators and trends.
· Ensure your work is disciplined and that you adhere to our quality control procedures.
· Support the development and launch of new products and services.
· Present your analysis and recommendations to our clients.
· Build relationships with key internal and external clients.
Experience and Skills · Minimum of a Bachelors degree.
· Master's degree is preferred in equivalent in Mathematics, Mechanical Engineering or other relevant discipline such as Economics, Industrial Engineering, Statistics or Quantitative Analysis.
· Knowledge of analytical techniques. Specifically working knowledge of concepts such as, clustering, segmentation and time-series (i.e. regression, forecasting).
· 3 years of required experience which must have involved: applying data mining and statistical analysis techniques by using regression, forecasting and behavior-based analytics to make actionable recommendations
· Ability to query large data sets using database management software (i.e. SQL) and database mining software (i.e. SAS). Programming in SAS including Base, STAT and MACROS to perform data manipulation and analysis; using SQL language and SAS to extract data from large databases.
· Conducting data analysis to design, test and implement strategy for clients; translating market research analysis results into business and marketing solutions and communicating / presenting the results and recommendations to the key internal / external stakeholders using Microsoft applications like Excel, Word and PowerPoint
· Skilled at navigating relational databases.
· Proficient with Microsoft Office (i.e. PowerPoint, Excel, Word, etc.).
· More senior applicants will have a strong and proven track record in marketing research, a consumer package goods (CPG) company, consultancy or related field (i.e. retailer analytics).

Personal Characteristics

The successful candidate will have:
· A strategic, creative and analytical mind.
· Strong verbal and written communication skills.
· A results-oriented outlook with the ability to prioritize and deliver on key initiatives.
· The intellectual capacity that ensures credibility when dealing with business leaders.
· Excellent people and project management skills.
· Professionalism and strong interpersonal skills.
· Ability to work effectively with and through others, a team player.
· Willingness to travel and be on-site at our client locations. Business travel may be required for extended durations at times.
Required Skills

About this company
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dunnhumby is the world’s leading customer science company. We analyse data and apply new insights from more than 400 million customers...