Contemporary Staffing Solutions is currently recruiting Analysts for contract positions in Mt. Laurel, NJ.
The Analyst positions will complete both the reconciliation and research of the daily Loan Funding activity to the banking activity; in addition, complete client service level agreement (SLA) reporting and analysis. For Loan Funding, this position will be responsible for daily management of Private Label (PL) client relationships which includes reconciling all associated funding activity while maintaining a positive and professional relationship with our clients. For SLA reporting and analysis, this position creates and maintains SLA reporting, completes analysis and communicates results of analysis assessing the impact of SLA performance, and facilitates communication of SLA status to evaluate SLA remediation by the business units. In addition for new and existing clients, the position will ensure SLAs are reported within compliance to current and, as changes are executed, future contractual requirements.
The ideal candidate should have a proven record of personal and professional achievement and able to master new technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and a strong desire to help a business grow.
Perform to meet hourly/daily/monthly deadlines within a high volume production environment.
Review contract requirements, maintaining an inventory of contractual SLAs, creating reports to communicate performance trends, and working closely with functional leadership to improve SLA awareness and understanding.
Assist Leadership on implementing process changes and improvements along with cross training.
Ability to motivate and direct staff members and subordinates.
Exceptional written and verbal communication skills.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Strong knowledge of Excel a must.
Strong knowledge of Access preferred.
Must have strong systems, analytical, communication, leadership and organizational skills.
Bachelorâs degree required (Business, Financial/Accounting, or related field).
Ability to work effectively with limited supervision and ability to prioritize a must.
Self motivated and goal oriented team player.
If you or someone you know is interested, please email resumes to Erika
Ways to Apply:
Contemporary Staffing Solutions - 11 months ago