Analyzer Product Manager
dunnhumby - Irvine, CA

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The Company

KSS Retail, a dunnhumby Company, is the premier global provider of price optimization and shopper insight solutions for the grocery, convenience, chain drug, general and online retail industries. Retailers use KSS Retail software and professional services to better understand their customer’s needs, and to deliver more effective pricing, promotions and merchandising decisions. KSS Retail clients consistently achieve improved market share, sales and profit growth, and enhanced competitive positioning. Current clients include 7 Eleven, O’Reilly Auto Parts, BI-LO, Sonae, Raley’s, United Supermarkets, dabs.com, ABC Fine Wine and Spirits, and many others. For more information, visit www.KSSRetail.com .

Summary:

As the Director of Business Intelligence for the Analyzer product for KSS Retail, you will be responsible for driving product direction for the Analyzer product, managing a team of BI developers, and working with customers to scope and implement custom reports. The Analyzer product is a Microstrategy OEM solution providing analytics for KSS’ PriceStrat application

Key Responsibilities The role has the following responsibilities:
· Develop and own strategic product roadmap which supports the product vision, by conducting market research, gathering customer & prospect feedback, and analyzing competitive intelligence and industry trends
· Serve as the internal and external evangelist for the product, and exhibit passion for ensuring its ongoing success
· Manage all lifecycle stages for product from ideation through sunset, with responsibility for ensuring that deliverables are understood and releases are delivered on time
· Collaborate with customer-facing teams and end users to identify, capture, and prioritize product requirements; organize and chair advisory panels to shape & refine requirements en route to delivering innovative solutions to the broader market
· Serve as the conduit between the customer community and the technical development teams through which requirements flow
· Collaborate with Development team to ensure the data warehouse can support Analyzer requirements.
· Actively participate in end-to-end delivery of software against business requirements
· Build strong working relationships with marketing, customer support, and sales teams to launch product releases; actively engage in related processes (marketing activities, internal and external training) and development of sales collateral (e.g., case studies, product brochures, white papers, data sheets, user guides)
· Provide strong input into business cases, product plans & positioning, and commercial strategy for product and related components
· Maintain living product backlog, with robust set of details (e.g., position on roadmap, global & client-specific needs, functional requirements, key dependencies, development progress)
· Proactively communicate roadmap & release updates to internal and external stakeholders
· Actively share, implement, and build best practices across the KSS and dunnhumby Price & Promotions community of practice and various product management teams
· Develop a business case for future development integrating account plans and project plans to produce a supporting P&L
· Manage a team of MIcrostrategy developers to meet the roadmap requirements
· Work with customers to scope out custom report requirements. Develop Statements of Work and assist the SVP Sales and Services in selling such custom reports.
· Work with Professional Services managers to develop implementation project plans for client custom reports.
Ensure proper Microstrategy education/skill levels in the organization.
Essential · Ability to foster strong relationships with, and liaise between, the business units, technology teams and support teams
· Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into functional and operational requirements
· In-depth understanding of technology
· Excellent verbal and written communication skills
· Strong organizational skills
Desirable · Intimate familiarity with the retail industry, including a focus on the price & promotions domain
· Knowledge of dunnhumby / KSS capabilities, processes, and products
· Comfortable and credible in dealing with senior executives including C-level
WORK EXPERIENCE

Essential · Experience in building Microstrategy OEM Solutions · Experience with managing clients, stakeholders, and cross-functional teams
· Hands-on product management and/or business analysis experience for several large-scale global software development projects
· Deep experience with software development lifecycle, and adept at practicing related methodologies (agile, waterfall)
· Actively played Product Owner role on past projects
· Experience in managing a team of report developers
Desirable · QA / Test lead experience
· Project management experience
· Software development experience
· Commercial model design & product positioning experience
· Experience in creating and delivering Professional Services Statements of Work
BEHAVIOURAL COMPETENCIES

Essential · Comfortable operating in a highly dynamic and at times ambiguous environment
· Excellent team-oriented and interpersonal skills, including people management, motivation, influencing, and negotiating
· Thrive in a highly collaborative, cross-functional, large team environment
· Successfully engage in multiple initiatives simultaneously
Desirable · Strong executive presence and credibility, with a reputation for unquestioned integrity
· Ability to work in a virtual team environment across global time zones
· Promotable to greater levels of responsibility
Required Skills

dunnhumby - 18 months ago - save job - - block
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About this company
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dunnhumby is the world’s leading customer science company. We analyse data and apply new insights from more than 400 million customers...