Job Title: |
Annuity Remittance Representative II
- Receives and processes basic and routine payments from policyholders and applies them to policies, contract and/or benefit plans.
- Inputs various forms of payment into systems and ensures payment is processed and properly recorded based upon assigned line of business, account, product area and/or payment authorization amount.
- Reviews billing history and makes determination, within authorized limits and procedures, to credit remittance, apply, suspend or refund payment.
- Investigates billing history and contract internal administrative units to clarify issues on complex or referred cases and makes appropriate determination.
- Reconciles daily transactions and reports discrepancies and delinquencies. Researched and resolved billing, collection or payment methodology problems.
- Receives and responds to telephone and email inquiries from internal and external customers.
- Performs other duties as required or assigned.
- None but may provide guidance to lower level staff members.
- Working knowledge of remittance process and/or financial services products and provisions preferred.
- HS diploma or equivalent.
- 2-4 years of business experience with 1-2 years of related work experience.
- Competencies: keyboarding/data entry skills, basic math and computer skills, communicates effectively, detail oriented, uses sounds business judgment, problem solving skills, time management and organizational skills.
Number of Openings
Equal Employment Opportunity
MetLife is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.
How To Apply
For immediate consideration, click on the Apply Now button below. You will be directed to complete an on-line profile which may take 15 – 20 minutes to complete. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.
MetLife - 23 months ago
This is the place to be to make an impact with an award-winning team that always puts its customers first. MetLife is taking giant strides...