Apheresis Collection Specialist
American Red Cross - State College, PA

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Job Summary
Conduct donor health history screening to determine eligibility and provide donor care during the collection of manual and automated blood units. Perform blood drive support functions as assigned. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross
Biomedical Services.

Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations.

Responsibilities
1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines.
2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May performs all types of donor
health history screening and eligibility procedures.
3. Perform drive set-up, donor greeting, labeling, processing and packing blood, donor reaction care and processing and packing of blood as assigned.
4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance.
5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations.
Maintain positive public relations to promote a professional image.
6. May perform therapeutic apheresis according to established procedures and protocols as assigned.
7. May perform competency assessments.
8. May perform drive charge/team lead duties independently in the absence of a Team Supervisor when assigned.
9. May perform autologous/allogeneic mini-operations independently.
10. May operate any ARC vehicle. Operate assigned vehicle according to applicable regulations. May perform vehicle checks and complete DOT paperwork per established protocol. Perform vehicle loading and
unloading as assigned.
11. Complete required readings and training assignments by assigned deadline.
12. Perform other related duties as necessary.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified.

Scope
Performs high level collections operational functions. May include drive charge/lead, therapeutic apheresis, single person operations, and primary trainer under the direction of a supervisor. Must be able to work
independently with attention to detail. Able to lead a team and correct any drive operational efficiencies. Apply good manufacturing practices to drive operations ensuring overall compliance.
Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to
customer service by conveying and demonstrating a consistent style of professionalism.

Qualifications
RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year experience or documented satisfactory performance as a Collections Technician II or Specialist I is required.
Customer service experience, effective verbal communication and public relations skills are required. Previous leadership experience is preferred. A current valid driver's license and good driving record is required. Basic computer skills desirable.

Competencies
The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types
of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership
Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position.

Essential Functions/Physical Requirements
The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.

Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site.
Therefore the work site may determine the exposure level to be greater than or less than the below stated level.

This position is an exposure determination I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks.

Qualifications:
RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year experience or documented satisfactory performance as a Collections Technician II or Specialist I is required.
Customer service experience, effective verbal communication and public relations skills are required. Previous leadership experience is preferred. A current valid driver's license and good driving record is required. Basic computer skills desirable

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The humanitarian mission of the American Red Cross connects us to people and communities across the nation and around the world. The common...