Application Services Manager
NAMM North America Medical Management - Ontario, CA

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Development in managing complex phases of applications systems analysis, development, coordination, implementation, maintenance, support and documentation ensuring that user applications and sub-system activities are compatible with county objectives; conducts systems planning and reviews computer design applications; coordinates issues within and between the county departments, vendors, contractors and service providers regarding resources, deadlines and standards; and resolves complex computer and application related problems.

Responsibilities:

  • Manages software development and support staff
    to:
    • Troubleshoot and resolve technical problems.
    • Research, report and correct quality assurance
      issues.
    • Coordinate county and vendor resources to ensure
      project completion within budget; direct system maintenance and support, and
      ensure user satisfaction.
    • Maintain and enhance software
    • Integrate data and develop reports
    • Develop custom software
  • Monitors the development and modification of
    software, maintenance of databases, and installation of new computer hardware
    and software.
  • Provide status reports on utilization, system
    performance, and other related matters.
  • Serves as liaison between departments, customers,
    vendors, contractors and external parties to establish and maintain working
    relationships and seek solutions to technology issues/problems, and ensure
    compliance with standards.
  • Reviews, evaluates and develops recommendations
    for enhancements and support of applications.
  • Performs other duties as assigned.


  • Qualifications:

    Education, Experience and Training: Education and experience equivalent to a Bachelors degree from an accredited college or university in Computer Science, Information Systems, Mathematics, Engineering, or a technical job related field of study. Seven (7) years of experience in applications analysis project involving multiple computer subsystems, including four (4) years of project leader/management responsibility.

    NAMM North America Medical Management - 12 months ago - save job - block
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