APPLICATION SPECIALIST Position Summary: The Application Specialist is responsible for designing, building, testing, implementation, and support of the ambulatory EMR system. Ensures that implementation milestones and defined work plan tasks are executed on time for each assigned project. Provides leadership to the project team, developing an effective working relationship through support visits and training sessions. Must understand customer needs to ensure their ability to identify risks and make appropriate recommendations. Analyzes workflow, assesses usability and implements processes for patient care activities. Acts as primary point of contact and application advisor to the customer. Monitors all client-reported problems that are filed for assigned applications. Modifies, develops and maintains training materials/guides. Coordinates schedules and provides training and knowledge transfer sessions. The role requires excellent presentation, communication, and conflict management skills. The Application Specialist must work well in a team environment, be able to work independently and be able to deal with rapidly changing requirements and priorities. Qualifications: Clinical systems support experience and knowledge of clinical workflow process. Working knowledge of Microsoft Office Applications. Prefer extensive knowledge of ambulatory electronic medical records. Highly prefer experience with Misys ambulatory EMR. Previous project implementation experience. Associate degree or clinical certification with 3 years work-related experience in nursing informatics, information systems or related fields. Prefer a Bachelor degree and clinical certification with 5 years work-related experience in nursing informatics, information systems or related fields. Excellent communication skills with ability to interface at multiple organizational levels. Displays professional teamwork attitude towards coworkers and customers. Prefer demonstrated success in working with customers, vendors, and cross-functional teams. Prefer strong process-orientation, problem solving skills and a firm commitment to quality.
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MidMichigan Health - 16 months ago