Application Support Analyst
Menard, Inc - Eau Claire, WI

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POSITION SUMMARY:

The Application Support Analyst will assist in the day-to-day administration, support and ongoing enhancement of Menard, Inc’s Application Infrastructure. The Application Support Analyst’s role is to plan, design, launch and support efficient information systems and operations systems in support of core organizational functions. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues in order to maximize the benefit of IT systems investments.

Applicants should have experience supporting mission-critical network environments maximizing system uptime and productivity. Candidates must be able to work in a secure, mission-critical production-computing environment. The position will be responsible for helping to ensure the day-to-day health of the enterprise servers.

PRIMARY RESPONSIBILITIES:

* Application Support:
  • Assist in the planning, design, development, deployment and ongoing administration of new and existing applications
  • Ensure compatibility and interoperability of in-house computing systems
  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
  • Assist database administrators, programmers and team leaders in the deployment and performance analysis of new systems and enhancements to existing systems
  • Create system design proposals
  • Create systems models, specifications, diagrams and charts to provide direction to application programmers
  • Assist in the coordination and performance of in-depth tests, including end-user reviews for modified and new systems
  • Conduct research on hardware and software products to support purchasing efforts

* Security and Confidentiality:
  • Maintain information confidentiality and security
  • Protect and prevent unauthorized attempts to obtain corporate information
  • Perform systems audits to identify security breaches or potential security loopholes
  • Report all unauthorized incidents to the management

* Development:
  • Analyze all aspects of the systems; develop and implement plans to improve items such as utilization, capacity and performance
  • Stay informed of any new technologies
  • Research, evaluate and recommend new technologies, platforms, protocols and applications in order to meet Menard, Inc.’s business requirements

Other:
  • Other tasks as assigned by the supervisor
To apply:

Apply by mail:

Alex Swoboda

5101 Menard Dr.

Eau Claire, WI 54703

Apply On-line:

www.menards.com/careers

Email resumes:

aswoboda@menard-inc.com

POSITION REQUIREMENTS:
  • Bachelor’s or Associate’s degree in a Computer Science or a Networking related field
OR

Equivalent work experience
  • Excellent object-oriented analysis and design skills
  • Excellent performance management skills; interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills
  • Excellent analytical skills for problem determination and resolution
  • Ability to remain calm and courteous in demanding situations
  • Ability to successfully negotiate with vendors to provide service to the corporation
  • Ability to manage multiple priorities
  • Ability to work independently, as well as, cooperate with others
  • Strong Proficiency with:
  • Application Middleware
  • Application Messaging Technology
  • Database Technology
  • Proficiency with:
  • Network Technology
  • Server Technology
  • SAN Technology
  • High Availability Strategies
  • Enterprise monitoring and management
  • Enterprise backup solutions
  • Must work within designated normal office hours assigned or required by work
  • Required to work overtime and provide on call support, including weekends and holidays
  • Required to carry an on-call cell phone on a rotational basis

About this company
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Well-known as the place to "Save Big Money," Menards is a family-owned home improvement retailer with 252 hometown hardware stores...