Application Support Analyst
Nabors Industries - Houston, TX

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Application Support Analyst - 1300004V

Description
      Responsibilities:
      • Quickly learn system functionality and database structure
      • Assist users with proper use of the application
      • Track and manage all issues raised by users
      • Communicate and escalate critical system issues as needed
      • Work with users to understand and recreate system problems
      • Communicate issues effectively to developers and work with team to create the solution
      • Deploy solution to test environment and verify fixes
      • Produce well-written release notes
      • Perform regression testing, and coordinate user testing sessions
      • Own the quality of assigned applications
      • Coordinate production move with deployment team and verify move success
      • Using SQL skills, troubleshoot and solve data related application issues
      • Work with business analyst and manager to plan and test upgrades and new systems
      • Design and develop test plans and test cases
      • Be accountable for timely completion of tasks and following standards
      • Adhere to company and IT policies and procedures, and work requirements
      We are seeking bright, highly motivated individuals who can quickly learn our systems and business processes to support several core operations applications. Our team members serve as liaisons between users and development. They work to build systems which make our employees safer and more productive, our rigs better maintained, and our assets easily accessible. The ideal candidate would excel in problem solving and adapt easily to changing priorities. Our department is a dynamic, fast-paced environment with highly skilled engineers who solve complex problems and utilize new technologies (including mobile solutions). We offer competitive salary, group health insurance, a retirement savings plan and eligibility for cash bonuses pursuant to annual performance reviews.
      Qualifications
      Must Have:
      • Bachelor's or higher degree in computer science or engineering from a four-year accredited university
      • 3 years supporting .NET desktop and web applications interfacing daily with clients
      • 3 years writing complex SQL queries
      • Proven understanding of SDLC, the quality life cycle, and a passion for quality
      • Proven advanced knowledge of relational databases and SQL
      • Excellent problem solving skills
      • Excellent communication and time-management skills
      • Self-motivation and dependability
      Plus:
      • Automated testing of web applications
      • Software development using C++, C#, or Java
      • Experience using TOAD
      • Fluent in Spanish
      Job Category or Functional Area : IT
      Job Location : United States Of America-Texas-Houston-(Nabors International) Houston Office

      Nabors Industries - 23 months ago - save job
      About this company
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      Oil and gas exploration and production companies need a little support in order to ply their trade around the globe, and like a good...