Application Support Engineer
Princeton Information Ltd - Herndon, VA

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Princeton Information is looking for an Application Support Engineer to work in Herndon, VA.

The consultant will have the following responsibilities:
Duties

Experience in running complex deployment s in varied environments and coordinating the deployment with the Engineering team

Able to forecast issues and monitor for trends within the environments

Ability to maintain and be pro-active to maintain the fluidity within the environment

Anticipates and interprets business/customer needs, assesses requirements, and identifies solutions.

Participate with the various development teams to ensure that communication and implementation between the teams are met with success.

Ensures that projects are properly accepted into the Application team, worked on in a timely and efficient manner and smoothly transitioned into production.

Provide guidance and accept accountability for the performance and reliability of various cross-platform applications and services, and ensure that system failures are restored in a timely manner, measured against SLAs.

Provides root-cause analysis, contributes to the knowledge base, and provides recommendations for continuous improvements to workflow, process, and technology.

Establish and maintain working relationships within Infrastructure, Operations, Analyst Teams, Product Development teams, Development Teams onsite and abroad

Ability to demonstrate the ability to grasp complex interactions among differing applications (written in-house vs COTS products) and working with various technologies, diagnose integration issues to ensure smooth production operations across the applications portfolio

Responsible for ongoing documentation and knowledge transfer

Able to adapt to multiple environmental issues as they come up.

Also adaptable to work within different organizations, and modulate the tone needed for presentation depending on the task and organizational need.

Consistent on-call duties required.

Opportunity to interface with other internal groups, in order to build out project based implementations that will need expertise from all

Skills

...Action Oriented, Functional, Technical Skills, Innovation, Problem Solving, Learning Agility, Listening, Perseverance

Education

Bachelor s degree, applicable certification or equivalent experience required.

4-6 years in IT application support positions

Microsoft IIS, W2008|SQL 2008 Experience.

Understand and craft simple to moderate SQL Queries.

Strong scripting capabilities a plus, in both Power Shell and SQL.

Princeton Information Ltd - 19 months ago - save job - - block
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