Applications Analyst
Anthelio - Flint, MI

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Position Summary

A Technical Applications Analyst Associate is responsible for supporting the applications used within the IT environment of a healthcare facility. As part of those responsibilities, the analyst will be trained in maintenance of operating system platforms, programs and databases. The analyst will work with higher-level analysts, end-users and other IT groups to integrate the applications into the healthcare business process.

Duties and Responsibilities:
Essential Functions:
q Assist higher-level analysts with identifying options for potential solutions and assessing them for technical suitability

q Assists in the design, coding and testing of technical solutions

q Participate in the development of report and extracts

q Monitor and complete customer cases for such items as break/fix, requests for change, and service requests in a timely manner as dictated by customer support policies.

q Ensure application issues are appropriately communicated to the proper personnel

q Act as liaison between the customer and the application vendors

q Learn and understand customer business processes

q Remain apprised of current and future releases of applications and the associated technologies

q Learn and understand documentation related to technical specifications and programming

q Provide first-level on-call services and work off-shifts as needed.

q Perform other duties as requested.

Education, Experience & Licensure:
q Bachelor’s degree in ­Computer Science, Information Systems or Healthcare related field OR

q 0 to 3 years previous IT experience in Healthcare

Skills & Requirements:
q Knowledge of at least one application within a particular business function

q Capable of solving basic/low complexity problems

q Experience in at least one of the following OS platforms, databases, and/or programming languages

q Some knowledge of system and database administration principles

q Possesses general understanding in the areas of application programming, database and system design

q Understands Internet, Intranet, Extranet and client/server architectures

q Understands how legacy and web-based systems interface with each other

q Proficiency in utilizing a Windows-based PC and standard office software such as MS Office, Outlook and Internet Explorer.

q Ability to think critically, assess input on system requests and develop possible solutions

q Proven strong written and verbal communication skills

Anthelio - 17 months ago - save job - block
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About this company
Anthelio is the largest independent provider of "Information Technology" and "Business Process" services to hospitals,...