Applications Developer Analyst
Famous Dave's of America, Inc. - Minnetonka, MN

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The Applications Developer Analyst will be involved in designing, integrating, implementing, and supporting applications for Famous Dave’s. This position is heavily focused on enterprise systems for collaboration and data analysis including interfaces, customizations, and development of these systems. Other responsibilities include designing enhancements, integrating, and supporting restaurant-level applications.

  • Optimize SQLServer performance and maintain security based on best practices and least privilege
  • Develop and maintain training materials, user guides, and product documentation
  • Developing, implementing and maintaining performance-tuning strategies for the Electronic Data Interchange (EDI) processes.
  • Responsible for the deployment, maintenance and support of the BizTalk and SharePoint Infrastructure within multiple environments including Test labs and production.
  • Participate in the administration of BizTalk, SQL and internal SharePoint systems across multiple environments.
  • Maintaining technical skill set and researching new features in BizTalk, and SharePoint, in order to recommend possible use of new features and functionality.
  • Provide end-user support to research, diagnose, resolve, and document issues in technical systems
  • Implement and manage Team Foundation Server for development, workflows, testing suites and source code control (stored procedures, .NET, C#, DB schemas, BizTalk, SharePoint, etc.)
  • Preparing comprehensive unit test plans
  • Implement custom SharePoint workflows including InfoPath and SQLServer integration
  • Design data connections for use with Microsoft reporting technologies (InfoPath, SharePoint, Excel, ReportBuilder, etc)
  • Educate end-users in the use of reporting utilities
  • Assist end-users with the development of dashboards, KPIs and Reporting Centers – primarily in Sharepoint
  • Participate in the implementation/upgrade of new and existing systems including hardware installation, analysis of impact on current operations, suggested configuration and documentation of installation
  • Provide input to other staff and management team on technology strategy
  • Develop and maintain work plans to implement initiatives and goals on-time and within budget
  • Design and execute processes supporting compliance with external regulations (PCI, SOX, etc.) and internal standards
  • Works with other department team members in troubleshooting issues
  • Participate in on-call rotation This position is required to participate in the IT on-call rotation which involves nights, weekends and/or holidays
  • Available to handle emergencies, i.e. restaurant system down on weekend, critical system failure
  • Monitor and remain current on IT industry best practices and technical developments and recommends improvements/upgrades as appropriate for business goals
  • Enhance job knowledge and abilities by taking personal responsibility for professional development

Minimum Requirements
QUALIFICATIONS ( Please indicate if required or preferred ):
  • Education:
    • 4 year degree in Computer Science or related field of study
  • Experience:
    • 5+ years of professional experience
    • 5+ years experience with application support experience.
    • 5+ years experience working with Biztalk (Administration, System).
  • Skills/Competencies/Certifications:
    • Package selection and implementation experience required
    • Application development including programming, database, and interface experience is required
    • Proficiency with current Microsoft enterprise products including SQLServer, SharePoint, Office, Team Foundation Server, and Visual Studio is required
    • Experience in a business or user support role required
    • Experience in restaurant, retail, or multi-unit support is desired
    • Ability to work in a team-orientated, collaborative environment
    • Ability to work under general supervision
    • Strong written and verbal communication skills including documentation and communication of status to end users
    • Strong analytical and problems solving skills
    • Strong customer service orientation
    • Ability to handle multiple tasks at the same time and effectively prioritize
    • Ability to work a flexible schedule, including occasional evenings and weekends for on-call rotation, special projects, or critical systems failures



Carrying-occasional 50+ pounds




Depth Perception- daily

Fine Manipulation- daily





Lifting-occasional-50+ pounds

Pulling- occasional

Pushing –occasional

Reach Above Shoulder-occasionally


Repetitive Foot Movement-occasional

Repetitive Hand Movement-daily


Sitting-daily-May work in excess of 10 hour shifts

Speaking-daily-May work in excess of 10 hour shifts

Standing-daily-May work in excess of 10 hour shifts


Travel –Occasional-10% overnight/weekend travel required

Walking-Daily-May work in excess of 10 hour shifts

* Frequency: hourly / daily / weekly / occasional / infrequently


Inside/Outside- variable: typical for office environment

Cold/Heat- variable: May be exposed to various conditions during restaurant / vendor visits

Wet/Dry- variable: May be exposed to various conditions during restaurant / vendor visits

Noise/Vibrations- variable: May be exposed to various conditions during restaurant / vendor visits

Hazards- variable: May be exposed to various safety matters during restaurant / vendor visits

Fumes/Dust/Odors- variable: May be exposed to various odors (hickory smoke, grease etc) during restaurant / vendor visits

Famous Dave's of America, Inc. - 19 months ago - save job - copy to clipboard - block
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