Assessment Specialist
CDW - Madison, WI

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The Assessment Specialist performs security assessments remotely from a central location using provided tools. The individual in this role handles multiple assessment projects within a fast-paced environment while open to constant challenge and change. The Assessment Specialist is responsible for developing and maintaining positive working relationships with all internal and external contacts. This position reports into the Security Practice, and will be partnered with Security Solutions Architects to develop security sales opportunities.

Key Areas of Responsibility

Follow Assessment Methodology to ensure proper engagement

Works with Security Solutions Architects to develop hardware, software and services quote to accompany the final deliverable

Analyze the data and prepares high quality deliverables

Presents final deliverables to the customer


Work with customers to prepare their network for the assessment appliance

Work with customers to properly deploy the assessment appliance to their network

Troubleshoot technical issues with customers during the assessment

Relay issues and concerns regularly to the Team Lead and Security Solutions Manager

Manage issues to resolution. Influential with others, tailoring communication to the needs of the target audience.

Perform all tasks associated with each assessment project.


Minimum Qualifications

Four year degree or equivalent experience

Two years of Computer Help Desk or Call Center experience

Other Required Qualifications

Strong Microsoft Word, Excel & PowerPoint skills

Basic networking skills

Strong experience with SPAN, TAP, and other methods for passively observing network traffic

Basic understanding of directory services (Active Directory, DNS, DHCP)

Strong troubleshooting skills

Strong Windows & Linux operating system skills

Strong VMWare skills

Present information clearly, concisely and accurately, both verbally and in writing

Ability to communicate clearly and effectively

Ability to work well with teams and independently

High degree of organization and attention to detail

Awareness and understanding of financial and business goals and drivers

Demonstrated ability to establish and maintain a high level of customer trust and confidence in team's knowledge of and concern for customers' business needs

Ability to effectively adapt to rapidly changing technology and apply it to business needs

Strong interpersonal skills, with willingness to initiate communication with a large and diverse customer set

Strong dedication to detail and organization

Preferred Qualifications

Two or more years work experience in a consulting position

Cisco Certified Networking Professional (CCNP) or Cisco Certified Security Professional (CCSP)

About this company
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CDW is a leading provider of technology solutions to business, government, education and healthcare. A Fortune 500 company, CDW features...