COME WORK WITH US!
McKinley is a national leader in real estate and property management. In 2011 McKinley was listed as the #37 largest residential management company in the U.S. by National Multi Housing Council !
We have an exciting opportunity for an experienced (Assistant Apartment Manager) Customer Service Manager to join our Long Term Management Team at Geneva Park one of our apartment communities in Cary, NC.
As the Customer Service Manager, you will have the privilege of assisting the Community Manager to take full accountability and ownership for your community and the satisfaction of the residents in the community. The model candidate has a solid track record of bookkeeping and rent collection. Responsibilities include monitoring the leasing and maintenance activity as needed, providing leasing support as needed and receiving and handling resident requests and complaints.
If you have a passion for life-long learning and self-development, this opportunity and McKinley are an exemplary fit for you! If you love working in an entrepreneurial environment and having fun, you are who we are looking for!
Most of all, we are seeking a leader who is insanely passionate about delivering exceptional service to our residents and customers. The ideal candidate will not only live our "WOW Customer Service core value" but will be adept at instilling this within each member of the team they lead.
The ideal candidate will have at least one year of related experience and/or training; or the equivalent combination of education and experience. Advanced computer skills is a must! Previous property management experience is required and experience with MRI is preferred but not required. Strong bookkeeping skills and collection skills is required.
You must have a passion for life-long learning and prefer an entrepreneurial environment with a high degree of empowerment.
Candidates must Live and Lead our core values every day!
Provide WOW Customer Service
Have a Can-Do Attitude
Flexibility in any situation
Focus on Results Orientation
Demonstrate Adroit skills
McKinley believes that our people are one of our most important assets, and we invest in them accordingly. We offer our employees health/dental/vision benefits, 401(k), Life and AD&D, Employee Assistance Program, Pre-Paid legal service, ongoing professional development through McKinley University and much more!
McKinley is an Equal Opportunity Employer and maintains a smoke-free environment in all locations. We support a safe, healthy and drug-free workplace through criminal background checks and pre-employment drug testing.