Assists the Fine Dining Manager in the efficient operation of the Resorts Buffet restaurant to ensure quality service, profitable operations, and high standards for food quality, housekeeping, and sanitation. Provides back up for the Fine Dining Manager in his/her absence.
Schedules and delegates work to appropriately staff the Buffet restaurant during assigned shift.
Provides guidance and direction to the wait staff.
Makes recommendations to the manager regarding hiring, development and discipline of employees.
Ensures that the guest receives prompt, cordial service at all times.
Assists in providing daily reports regarding daily revenue and volume.
Assist the restaurant staff when necessary and may perform the same or similar duties.
Resolves guest concerns and complaints and considers guest suggestions in a continuous effort to provide superior service to Resort guest.
Provides constructive input to foster process improvement within the department.
High School Diploma or GED Certificate required.
3 years’ experience in the food and beverage industry with at least one year experience as a supervisor.
21 years of age or older.
Ability to read and comprehend written instructions.
Intermediate administrative/clerical skills required.
Intermediate computer skills with Microsoft Word, Excel, PowerPoint and Outlook required.
Must be able to handle multiple priorities and tasks.
Excekllent organizational, verbal, interpersonal, and customer/guest relations skills.
Food Handler Certificate & OLCC License required.
Able to obtain a Class I Gaming License.
Must maintain a neat, clean, and well-groomed appearance at all times (specific standards available).
Umpqua Indian Development Corporation
- 2 years ago - save job