Responsible for assisting with the management of the Americas credit and collections functions in an effort to drive operational excellence, improve customer experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maximize credit sales at a minimal risk, achieve low DSO performance, AR aging % past due reductions, bad debt reduction, achieve dept goals and targets.
Assist in implementing overall credit & collections strategies to improve departmental procedures and Team performance.
Prepare and analyze preparation of monthly, annual and ad hoc reporting to applicable divisional and corporate personnel in a timely manner.
Assign, maintain and monitor appropriate customers credit limits.
Accurately analyse financial information including D&B reports, financial statements and other tools to evaluate and determine credit worthiness and provide write up recommendations for approval.
Lead interactions with key strategic customers to drive successful outcomes to disputes and resolutions of unpaid account balances with focus on a high level of external and internal customer service.
Negotiate, construct, and implement payment plans including amortization schedules when necessary for approval.
Develop and grow internal and external customer relations within all aspects of credit and collection operations.
Enforce credit policy, processes and procedures to assure adherence to accepted company standards.
Provide credit procedural guidance to sales, finance and operations departments to support their business development activities.
Provide support to and assist department manager to achieve and execute initiatives, directives, projections, company growth and evolution.
Take part in customer visits when required, which may involve some travel.
Supervise, appraise performance and participate in staffing procedures, decisions, training and motivation of employees.
Use initiative to provide ample, solid stream of communication to superior.
Assist with contract negotiation.
Ongoing process improvement planning including strategy development in order to maintain and achieve departmental success and growth.
Versed in all facets of the credit and collections field.
Any other ad hoc duties as may be assigned.
ORGANIZATIONAL SPECIFIC COMPETENCIES
Dependability: Punctual; Good attendance record; Work with minimal supervision and direction; Can be counted on to handle special duties; Follow-up on issues without prompting; Meet deadlines.
Initiative and Leadership: Self-starter; Help others when needed; Flexible; Show desire to master job, take pride in work and seek continuous improvement; Actively tackle problems; Seek new opportunities; Strive to see projects to completion.
Teamwork: Perform a variety of tasks independently while contributing to the team environment; Build positive team spirit; Put success of team above own interest.
Interpersonal Skills: Support and encourage others; Give and receive constructive criticism; Negotiate; Listen to and value others opinions; Convey ideas to a group; Maintain confidentiality.
Organisational Support: Follow policies, procedures, instructions and pre-determined guidelines; Support organization's goals and values.
JOB SPECIFIC COMPETENCIES
Planning and Organizing: Prioritize and plan work activities; React well under pressure; Ensure information is organized and accessible; delegate where needed.
Customer Service: Proactively anticipate and respond promptly to internal and external customer needs; Respond to all requests for service and assistance, show patience and understanding and manage potential difficult customer situations professionally and assertively.
Oral and Written Communication: Excellent verbal and written communication skills with all levels of internal business stakeholders and external customers and suppliers.
Managing People: Delegate work assignments; give authority to work independently; set expectations and monitor delegated activities; provide regular performance feedback; develop subordinates skills and encourage growth.
Influencing and Negotiating: Effectively represent the needs of the business to gain support and buy in from others; generate multiple alternatives to meet the needs of stakeholders; work to achieve a mutually satisfactory outcome.
Problem Solving: Identify and resolve problems in a timely manner; Gather and analyze information skilfully; Develop alternative solutions.
REQUIRED EDUCATION AND/OR EXPERIENCE:
Finance Degree and 4 + years or relevant work experience or 10 + years of equivalent work experience.
Considerable knowledge of commercial credit and collection laws.
Heavy familiarity of execution of financial statement analysis.
Understanding of Incoterms, UCC, letters of credit and security instruments.
NACM/FCIB certification, CBA, CBF, CCE, CICP etc or willingness to achieve.
Experience of supervising others.
PREFERRED EDUCATION AND/OR EXPERIENCE:
Strategic management level involvement.
Proficient knowledge of MS Office.
Intermediate Word Sills.
Intermediate level Excel;
Report creations and execution.
Must complete and pass all required pre-employment screenings.
Public Law 91-508 requires that we advise you that a routine inquiry may be made during our initial or subsequent processing of your application which will provide applicable information concerning character, general reputation, personal characteristics and mode of living. Upon written request, additional information regarding inquiry, if one is made, will be provided.
Federal Law prohibits the company from hiring any person unless he/she presents documents, which establish his/her identity and eligibility to work in the United States. Therefore, the company will require each new hire to present such documents as a condition of employment.
EDGEN MURRAY CORPORATION is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, creed, sex, national origin, age or physical or mental disability to job requirements.
I understand that EDGEN MURRAY CORPORATION is in no way obligated to provide employment and that I am in no way obligated to accept employment. I understand that my employment is terminable-at-will, that I am not being employed for any specified time, and that this application is not and is not intended to be a contract for continued employment.
The use, possession, or being under the influence of illegal drugs, or alcohol on the job is prohibited and will result in disciplinary action, up to and including termination of employment. I hereby agree to submit to any lawful drug or integrity testing that may be required as a condition of employment and understand that refusal to submit to such testing during the course of my employment may result in disciplinary action, up to and including discharge.
I certify that any misrepresentations made in this application will be sufficient cause for cancellation of this application and/or for my separation from EDGEN MURRAY CORPORATION.
I certify that if employed, I will abide by all company rules and regulations. I certify that the above statements have been read by me and that the statements I have made on this application are true and correct. I authorize any physician or hospital to release any information which may be necessary to determine my ability to perform the duties of a job for which I am being considered for, prior to employment or in the future during my employment with EDGEN MURRAY CORPORATION.