Assistant Director
Case Western Reserve University 112 reviews - Cleveland, OH

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The assistant director will recruit students to apply for admission, evaluate student credentials to admit academically prepared students, and enroll talented students of diverse backgrounds and interests. This staff member represents all facets of undergraduate education and student life at Case Western Reserve University to prospective students, their parents and high school guidance counselors. Additionally, the Assistant Director is expected to manage complex projects with minimal supervision, while effectively completing the work of an admission counselor. The primary objective for all members of the admission staff is to serve prospective students and their parents efficiently and effectively, with friendliness, enthusiasm, patience and respect. All prospective students should be treated equally, without regard to race, religion, age, sex, color, disability, sexual orientation, or national or ethnic origin.


1. Plan and coordinate recruitment for a designated domestic or international geographic territory. Be knowledgeable of overall communications and recruitment efforts; engage in ongoing assessment of how those efforts can be supplemented by regional recruitment efforts i.e., alumni and correspondence and phone calls to students and guidance counselors in the area.

2. Travel to represent the university at least 4 to 8 weeks in the fall and 2 to 4 weeks in the spring (e.g., at high schools, college fairs, hometown interviews, and receptions). Meet and foster relationships with alumni, counselors (school-based and independent), professional organizations, etc. This could include international as well as domestic travel.

3. Evaluate applications for admission with the intent of meeting enrollment goals for the University. Be knowledgeable of and attentive to: quality of high school curriculum selected vs. what’s offered, how class rank and GPA are calculated or indicated on the high school profile, the time and talent required of varied extracurricular activities, the differences between applicants profiles (first generation, international, nursing, engineering, etc.), and a knowledge of the demands of a CWRU education. Recommend admission decisions that honor the applicants who are the best qualified and the best matched to CWRU.

4. Meet with prospective students and parents by leading group information sessions and conducting individual interviews. Participate in such on-campus recruitment events as Open Houses; assist with the daily operations of the office of Admission through admission presentations, interviews, and on- and off-campus admission events.

5. Office leadership responsibility. Will assume leadership and support for an area of significant strategic importance, as assigned by the director.

6. Lead an aggressive and high impact recruitment program designed to enhance the student body of Case Western Reserve University. Implement the initiatives through the involvement of other enrollment management professional and support staff and university constituencies, including faculty, staff, students, and alumni.

7. Organize scholarship programs. Partner with community organizations and high schools to indentify students eligible for various types of academic scholarships. Work with faculty or other appropriate campus-based parties to select winners. Plan and execute scholarship selection processes.

8. Manage complex projects with minimal supervision.


Perform other duties as assigned.


Department: Daily contact with all departmental staff.

University: Contact with faculty and staff, especially in Enrollment Management.

External: Regular contact with prospective freshmen and transfer students, their parents, guidance counselors, and alumni volunteers.

Students: Regular contact with students office workers and recruiters.


This position has no direct supervision of staff employees.


Experience: 2 to 4 years of experience in undergraduate admission. Experience working in a selective environment is preferred.

Education/Licensing: Bachelor's degree required; Master's degree preferred. Valid driver's license and passport required.


1. Must be a leader who is willing to meet aggressive student enrollment goals.

2. Must be flexible, willing to work evenings and weekend and to travel

3. Ability to juggle multiple tasks, and possess excellent oral and written communication skills.

4. Strong aptitude to work as part of a team required.

5. Enthusiasm for higher education and a strong customer service orientation required.

6. Creativity and energy highly valued.

7. Proficient with personal computer office applications, e-mail, and internet. Ability to learn software applications specific to admissions and enrollment management., as well as customer service and customer relations management applications.


Office setting, with meetings and activities in buildings throughout the campus. Position requires driving personal vehicle while on the job. Recruitment travel requires plane and rental car transportation. Position required frequent evening and weekend work. This position involves responsibility for working with individuals under the 18 years of age.


Diversity Statement

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.


Reasonable Accommodations

Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

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Case Western Reserve is among the nation's leading research institutions. Founded in 1826 and shaped by the unique merger of the Case...