This full time administrative position reports to the Director of Financial Aid. The Assistant Director of Financial Aid works with the Director in Federal and State regulations. Manages the Federal Direct Student Loan and Teach Grant Programs and supervises front end and part time staff members.
DUTIES AND RESPONSIBILITIES: - Manage and coordinate the Federal Direct Lending Program which includes awarding, disbursing, and reconciling loan amounts.
GENERAL RESPONSIBILITIES: - Required to assist with specific college-wide events outside of normal work hours and days, i.e. commencement and annual assembly.
- Supervises support staff including training, guidance, and evaluation.
- Manages the refund audit process including coordinating with the Bursar Office, ensuring quality control,
- Acts as a resource for staff on all federal and institutional rules and regulations.
- Works with and assists campus directors with their needs regarding financial aid.
- Manage and coordinate the Federal Teach Grant program.
- Reviews student applications and perform Federal need analysis to determine eligibility.
- Monitors Satisfactory Academic Progress.
- Monitors NSLDS reporting activity and transfer monitoring list.
- Ensures Cambridge College awarding guidelines are followed.
- Represents Financial Aid Office at Orientations, Registrations, and workshops.
- Assists in updating student enrollment status to ensure correct financial aid awards.
- Communicates new student s progress within the Financial Aid Application process with Enrollment Counselors.
- Reviews Title IV eligibility, performs needs Federal Needs Analysis, awarding, and verification students that have been flagged by the FAFSA.
- Implements Federal Regulations compliance guidelines: SAP,
- Calculates Return to Title IV for withdrawing and LOA students.
- Generates weekly reports to determine student status.
- Ability to treat all fellow employees, students and the College s guests with civility and to refrain from actions that disrupt the efficient functioning of the College.
- Ability to follow directions and complete workload independently and accurately, accept supervisory input and constructive criticism.
- Ability to manage stress and work under pressure while multitasking under deadlines.
QUALIFICATIONS: - Demonstrated strong business writing, internet research and project management/report writing skills.
- Trains hired staff on office duties and federal regulations.
- Assists with the drafting and updating of department polices and procedures.
- Scheduling of support staff
- Back up to Director.
- Performs other related duties and/or special projects as required and/or assigned by the Director.
EXPERIENCE: - Bachelor s degree required; Master s degree preferred. At least 3-5 years of progressive administrative experience in a financial aid office.
- High level of competency with Microsoft Word and Excel. Demonstrated comfort with using technology in an office setting, PowerFaids and Jenzabar experience preferred.
- Ability to independently manage multiple priorities and responsibilities.
- Excellent communication skills, especially the ability to communicate effectively by phone and email.
- Builds positive relationships with faculty and staff across all College departments, and shows a commitment to collegiality, mutual respect, supportiveness and inclusiveness. Acts in a fair, flexible, honest and ethical manner at all times.
- Values and demonstrates consistently excellent communication skills. Balances the need to make timely actions while seeking input from appropriate individuals. Fosters open communication, acceptance and appreciation of others opinions and thoughts.
- Strong commitment to quality service and customer service to faculty, staff, students and other College constituents. Experience in developing strong and effective process improvements goals and metrics for optimal results.
- A passionate commitment to the mission of the College.
PHYSICAL EFFORT REQUIRED:
- Experience with the Federal Direct Loan Program.
- Strong knowledge of the COD website (Common Origination & Disbursement), CPS (EdConnect).
- Knowledge of Federal and State financial aid regulations.
- Must have ability to maintain strict confidentiality and discretion.
- Ability to work independently, but also as a strong team member when the situation warrants.
- While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle or feel; reach with hands and arms; and talk, hear, and effectively communicate with others in person and in writing. The employee is required to be mobile. The employee must be able to occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include the ability to see others and read documents. This job requires the employee to spend lengthy periods of time performing computer assisted work. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.