Assistant Director of Housekeeping
Innisbrook Resort - Palm Harbor, FL

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Assistant Director of Housekeeping

FLSA Designation: Exempt

I. Department: Housekeeping

II. Reports to: Director of Housekeeping

III. General Purpose: Manage the day-to-day and long term operations of the Housekeeping and, where applicable, Laundry/Valet departments.

Essential Duties:

50% Assist in managing the daily operations of Housekeeping, and where applicable, the Laundry/Valet departments. Manage the selection, training and development of employees with an eye toward maximum employee satisfaction, productivity and guest satisfaction.

25% Conduct regular inspections of the resort to ensure adherence to cleanliness and maintenance standards. Manage operating expenses to maximize costs while providing excellent guest services.

20% Coordinate department’s activities with other departments to facilitate increased levels of communication and guest satisfaction. Bear responsibility for monitoring consumption and ordering replacement of guest and cleaning supplies.

5% Oversee divisional matters as they relate to federal, state and local employment and civil rights laws. Ø

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
· Professionally represent the hotel in community and industry organizations and events.
· Participate as a team player with all departments.
· Provide constructive feedback to all departments.
· Be a leader and a role model to all employees
IV. Basic Required Skills: Ø

Must be able to speak, read, write and understand English. Ø

Must be able to read and write to facilitate the communication process. Ø

Requires good communication skills, both verbal and written. Ø

Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required. Ø

Must possess basic computational ability. Ø

Must possess basic computer skills. Ø

Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.

V. Reasoning Ability: May be required to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations.

VI. Physical Demands: Ø

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Ø

Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required during the rest of the working day. Length of time of

these tasks may vary from day to day and task to task. Ø

Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Ø

Must be able to lift up to 15 lbs. on a regular and continuing basis. Ø

Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Ø

Must be able to exert well-paced ability in limited space. Ø

Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks. Ø

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Ø

Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Ø

Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ø

Requires manual dexterity to use and operate all necessary equipment. Ø

Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

VII. Certificates/Licenses: None Required

The Club at Hammock Beach, LLC. - 21 months ago - save job - copy to clipboard
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