Assistant District Sales Manager
Progreso Financiero - Bakersfield, CA

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We are looking for a highly energized Assistant District Manager to join our Sales team and help manage day-to-day operations of a region, our store Account Executives, & Customer Service Representatives.

RESPONSIBILITIES:
• Assist the District Sales Manager in leading a high performing, highly motivated team of Sales Account Executives & Customer Service Representatives.
• Assists District Sales Manager with selection and development of staff.
• Ensure competence and continuity of qualified Account Sales Executives & Customer Service Representatives through optimum selection, training, development and motivation techniques.
• Understand traffic hours for each store and create weekly schedules that will optimize staffing and efficiency.
• Determine locations that Account Sales Executives will visit to promote product and obtain sales.
• Provide Account Executives and Customer Service Representatives with coaching, mentoring, and the teams’ overall continuous improvement.
• Provide assistance to agents resolving everyday issues and deciding when to escalate them to DSM or Production Support teams.
• Leading targeted outreach/promotion activities.
• Resolve / escalate customer service issues.
• Enforce company policies and procedures.
• Work closely with the IT team to troubleshoot IT problems and ensure issues are resolved in a timely manner.
• Perform other duties as assigned

Progreso Financiero - 24 months ago - save job