Assists Front Office Manager in coordinating the provision of world-class Front Desk services to hotel guests. Oversees the daily registration, account settlement, and communications services provided by Front Desk and PBX personnel. Oversees and assists in the satisfaction of all requests and the resolution of all guest complaints received by the Front Desk. Maintains appropriate staffing levels based on daily arrival and departure patterns and budgetary guidelines. Provides support and ongoing ...
Loews Hotels - 30+ days ago
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