Responsible for the day to day operations of the Front Desk and Doorstaff in a full service hotel. Duties include, but are not limited to;
- Accountable for providing exceptional levels of guest service.
- Assuring guest Westin brand service standards are being upheld by all staff, and that all hotel and departmental policies and procedures are consistently being followed.
- Assisting in the daily maintenance of room inventory to achieve optimal levels of revenues and guest expectations.
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Crestline Hotels & Resorts - 4 months ago
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