Assistant Manager
Pacific Bells, Inc. - Vancouver, WA

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Join a WINNING Team at Pacific Bells, Inc.!

Our Assistant Managers and Senior Assistant Managers support the General Managers in our organization, and share responsibility for the success of all of our Taco Bell restaurants.

The Assistant and Senior Assistant Managers report directly to the Restaurant General Manager and provides leadership and direct supervision for operations of an individual unit. They are accountable for the organized, efficient and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality and speed of service (CHAMPS) on the shifts for which they are responsible. The Assistant and Senior Assistant Managers directly perform hands-on operational work as necessary to train employees, respond to guest service needs or otherwise role model appropriate skills and behaviors in their restaurant.

The Principle Accountability of the position requires that the Assistant Manager:

1. Assists the RGM in ensuring cost categories, i.e. food cost, labor cost, cash and controllable expenses are controlled to company guidelines/budgeted levels

2. Works within their restaurant to produce positive sales growth by demonstrating improvement on CHAMPS, particularly Speed of Service (SOS) and Food Quality

3. Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements

4. Assists in preparing and conducting Team Member and Shift Leader

performance appraisals

5. Coaches and counsels all Team Members and is responsible for training and developing their team to expected certification and performance levels

6. Ensures the restaurant is clean and organized and that all food service sanitation

guidelines/regulations are met

7. Ensures compliance with all local, state and federal laws pertaining to employment

8. Ensures the restaurant environment is safe for both employees and guests and takes

corrective action when needed

9. Ensures excellent levels of customer service on all shifts and properly handles guestcomplaints/concerns to facilitate repeat business

10. Provides relevant and timely feedback to their RGM on operating results, specifically through the daily communications and weekly meetings

The successful candidate will have experience and demonstrated ability to lead and manage a business and their teams. The requirements for this position are:

· Undergraduate degree preferred, high school diploma required

· Excellent oral and written communication skills

· Must possess a minimum of one year of management/supervisory experience -

preferably in a service related business

· Excellent planning, organizing and follow-up skills

· Strong decision making and conflict resolution skills

· Must enjoy working in a fast paced environment and be flexible enough to deal

with rapid change

· Strong desire to develop their team and actively continue their own development

· Must be able to manage time effectively and reach objectives within specified time frames

Pacific Bells, Inc. is an Equal Opportunity Employer

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About this company
5 reviews
In 1989, two businessmen-Tom Cook and Dennis January-formed a partnership corporation, Pacific Bells, Inc., to build and operate Taco Bell...