The Assistant Manager of Provider Development & Transformation Initiatives (PDTI) is responsible for the planning, development, and management of events, activities, and projects across the City of Philadelphias behavioral health system. This position supports the Office of Addictions Services (OAS) in the oversight of efforts relating to the ongoing success of transformation initiatives and projects related to provider development, including conferences, the Network for the Improvement of Addiction Treatment (NIATx), Levels of Care (LOC) Transformation, and others.
Duties and Responsibilities:
Organize and facilitate activities and events both internally and externally across the Department of Behavioral Health and Intellectual disabilities Services (DBHIDS) system and provider network supporting system transformation and process / quality improvement.
Provide planning and coordination of site visits for external entities, internal consultation with all levels of management throughout the DBHIDS around training initiatives, and performance of administrative duties to ensure ongoing success of transformation initiatives.
Work in partnership with co-chairs of the Addiction Services Advisory Board (OASAB) and ad-hoc sub committees to ensure momentum and quality of work, and to maintain communication across providers, Pennsylvania Recovery Organization- Achieving Community Together (PRO-ACT), DBHIDS staff, et al.
Maintain and update OAS Provider Grid.
Prepare presentations, conduct trainings, and assist with internal and external meeting facilitation.
Support in coordination of RFP/RFQ/RFA/RFI review processes.
Create and maintain effective relationships with provider agencies and community-based partners relevant to supporting DBHIDS mission and goals.
Disseminate information via mail, email, phone, etc. regarding system events, memorandums, initiatives, alerts conferences, and activities to the provider network, community, Persons in Recovery, and DBHIDS staff.
Responsible for the planning, logistics, and coordination of conferences and community events and attendance as needed.
Attend internal and external OAS and system transformation meetings and record discussion notes and next steps as needed.
Prepare, process, and maintain vendor and consultant billing logs for NIATx and other vendors.
Plan and host DBHIDS Transformation Study Tours.
Perform additional duties as assigned.
Able to work independently and complete assignments without close supervision. Good organization skills and detail oriented. Able to work with a high volume demand and short turnaround times. Able to manage a project from initiation through completion and follow-up with a high level of accuracy. Excellent written and verbal communication skills, including professional writing experience. Able to work collegially within complex systems. Able to work flexible hours as needed, including evenings and weekends. Able to effectively multi-task and meet deadlines. Strong interpersonal and diplomacy skills, positive attitude, and teamwork driven. High level of interpersonal skills to manage sensitive and confidential information. Computer literate; knowledge with intermediate skill levels in Microsoft Suite.
Education and Experience:
A minimum of three (3) years of direct service experience in behavioral health field. Bachelors Degree in a behavioral health field preferred with two (2) years of project management experience. Or Associates Degree in a behavioral health field with three (3) years of project management experience. Or a High School Diploma or a GED, with four (4) years project management experience.
Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in office space-reaching file cabinets, fax, and copier machines when necessary; must be able to sit for up to two (2) hours looking at a computer monitor and using a keyboard and mouse to perform data entry functions; able to travel locally via public transportation and on foot from 801 Market Street to 1101 Market Street, 123 S. Broad Street, and various other destinations when necessary. Ability to travel to meetings and site visits within the City of Philadelphia and surrounding counties, as needed; valid drivers license.
PMHCC - 10 months ago