Assistant Store Manager
Sur La Table - Plano, TX

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Position: Assistant Store Manager

Status: Full time, Non-exempt

Reports to: Store Manager

Company Overview:
The first Sur La Table store opened in Seattle's Pike Place Market in 1972 selling hard-to-find kitchenware imported from France. Since then the company has expanded to more than 75 stores nationwide, a direct-mail business distributing millions of catalogs each year, an e-commerce site, a gift registry, and a cooking class program.

Sur La Table prides itself in being the premiere retailer for creative cooking and artful entertaining through a legacy in culinary innovation, authenticity and discovery. If you have a passion for exceptional customer service and authentic culinary tools and serving pieces from around the world, we welcome you to join Sur La Table as part of our team.

Position Overview

The Assistant Manager assists the Store Manager in all management duties. Assistant Managers must be able to perceive and meet the needs of the staff and customers without direction. Overall, Assistant Managers spend the majority of time driving sales results.

Job Responsibilities (including, but not limited to):
Assists Store Manager in driving store results including: sales, payroll, shrink and overall expenses

Participates in performance management, including review processes and employee development

Complete directives thoroughly and with a sense of urgency including stock/receiving and visual floor set moves

Prioritize customer service over tasks as appropriate, course correct as needed

Anticipate and solve problems, initiate follow up with manager

Schedule staff to business needs including receiving, floor set moves and special projects

Ensures store maintenance, recovery and replenishment

Prepare and facilitate store physical inventory/cycle counts

Ensure Loss Prevention critical controls are adhered to daily

Maintains strong understanding and consistently follows company policies, and procedures

Initiates training and uses available resources to enhance product knowledge

Must be proficient in all Floor Lead and Sales Associate responsibilities

Carry out operational functions as assigned by Store Manager

Job Requirements (including, but not limited to):
Excellent organizational and communication abilities

A desire to continue up the management chain, willingness to take on added responsibilities

Able to mange complexity while distinguishing and balancing priorities

Dedicated to customer service excellence

Must have supervisory skills, able to prioritize floor activities and direct sales associates appropriately and timely

Fluent with retail POS systems

Ability to work a flexible schedule including nights & weekends as business dictates

Must be able to climb ladders on a regular basis and be able to lift up to 35 pounds on a regular basis

Sur La Table - 15 months ago - save job - block
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About this company
62 reviews
In 1972, the first Sur La Table store opened in Seattle’s Pike Place Market. It was a place where serious cooks found a surprising...