Partner with the Retail Store Manager to help develop, motivate and manage a high-performing team
Offer consultative sales and service on the sales floor during retail hours (including nights and weekends).
Help sales team meet and exceed individual and team sales goals.
Build pride and recognize and celebrate success in your teammates
Keep abreast of the rapidly evolving T-Mobile technology.
Assist in loss prevention through awareness, attention to detail, and integrity.
Execute the processes and procedures that ensure that the "back" of the store works as well as the "front" from a customer perspective.
Cultivate long-term customer relationships through follow up post sale
BA/BS degree or equivalent education through work experience (HS Diploma or GED required)
Demonstrated customer service and sales experience with T-Mobile or another quality retailer
Team-based work ethic with leadership potential
Stellar problem-solving skills
Availability for flexible scheduling
Ability to prioritize and multi-task with ease
Interpersonal and communication skills that enable customers to feel comfortable with our products, features, plans, and services
Basic computer skills
Bi lingual is a plus but not required
Wireless Store, LLC - 20 months ago