Assistant Store Manager
Wireless Store, LLC - Springfield, MA

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Partner with the Retail Store Manager to help develop, motivate and manage a high-performing team

Offer consultative sales and service on the sales floor during retail hours (including nights and weekends).

Help sales team meet and exceed individual and team sales goals.

Build pride and recognize and celebrate success in your teammates

Keep abreast of the rapidly evolving T-Mobile technology.

Assist in loss prevention through awareness, attention to detail, and integrity.

Execute the processes and procedures that ensure that the "back" of the store works as well as the "front" from a customer perspective.

Cultivate long-term customer relationships through follow up post sale


BA/BS degree or equivalent education through work experience (HS Diploma or GED required)

Demonstrated customer service and sales experience with T-Mobile or another quality retailer

Team-based work ethic with leadership potential

Stellar problem-solving skills

Availability for flexible scheduling

Ability to prioritize and multi-task with ease

Interpersonal and communication skills that enable customers to feel comfortable with our products, features, plans, and services

Basic computer skills

Bi lingual is a plus but not required