Assistant Waiter
American Queen Steamboat Company - Memphis, TN

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At long last the American Queen is returning to America’s waterways. The American Queen, known as the largest steamboat in the world, will travel the Mississippi River and its surrounding tributaries. The American Queen will offer vacations filled with nostalgia, history, romance and adventure, visitors will delight aboard this truly remarkable steamboatining experience.

Job Summary

American Queen Steamboat Company is looking for an Assistant Waiter to live and work aboard the American Queen. This person will be directly responsible for the cleanliness and sanitation of all dining areas. They will assist all wait staff with the clearing and set-up of tables and special event areas. This person will also assist with the overall sanitation and cleanliness of the garbage areas.

Essential Functions: The following are essential functions of the position but are not all inclusive.

•Perform all work in a safe manner and follow all safety rules.

•Maintains a high level of sanitation and cleanliness in all dining areas.

•Must have a clean, neat, well groomed appearance.

•Will attend all daily line-up meetings.

•Will strictly adhere to the order of service as designated by the Food and Beverage Manager.

•Ensure the proper set-up of all good stations.

•Arrange, set-up and break down all buffet stations.

•Polish chafing dishes, silverware, glasses, mirrors and all else needing to be spot-free.

•Offers bread and beverage service to passengers in all dining areas.

•Setting tables with proper condiments.

•Arrangement of dining room tables and chairs.

•Expediting food from galley to wait staff in dining area.

•Assist wait staff in delivering and serving food and beverages,

•Constantly assisting the wait staff of passenger needs.

•Assist in performing daily side work.

•Performs stores handling and loading and or unloading supplies from vendors.

•Vacuum and clean all dining areas.

•Assists in gathering all dirty dishware and bring to the dish room for cleaning. Stacking and scraping if necessary.

•Assists in keeping the dish area in a clean and orderly condition at all times.

•Assists in receiving food items and non-food supplies and storing them in the proper areas in accordance with the FIFO (first in-first out) inventory method.

•Is friendly, courteous and cheerful at all times.

•Provides assistance to other crewmembers and departments to contribute to the best overall operation of the company.

•Fills station bill requirements and participate in drills with regard to passenger safety.

•Promotes good business principles by never discussing company business in public areas with fellow crewmembers or passengers.

•All other duties as assigned, requested or deemed necessary by management.


•High School diploma or GED equivalent

•Knowledge of basic sanitation procedures.

•Able to communicate effectively with supervisors and co-workers.

•Physically able to lift and carry loads of up to 50+ pounds properly.

•Reach levels up to eight feet in height.

•Maneuver and work in spaces as narrow as 18 inches.

•Work productively in a fast paced environment.

•Must have knowledge of and be able to use all dining room cleaning equipment.

•Oral and written communication skills.

•Minimum of 18 months in a fine dining restaurant or hotel environment.

•Must be able to work long hours, at least 12 hours per day, and stand for long periods of time.

•Live and work in a small enclosed environment.

•Cursory knowledge of wines and alcoholic beverages a plus.

Travel and Schedule

This position requires the person to work and live onboard the vessel, American Queen. This position will work a rotation schedule of 6 weeks onboard the vessel and 2 weeks off the vessel. The position will work a 12 hour workday. Travel allowance shall be provided for crew travel to/from the vessel

Pay and Benefits

American Queen Steamboat Company offers a comprehensive benefits package for eligible crewmembers and their dependents. Length of service, hours worked and other factors determine your eligibility for benefits. Benefits may include: medical, dental, life insurance, AD&D, short term disability, 401K and education assistance.

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