Zycron is an international information technology services and solutions firm headquartered in Nashville, Tennessee. Since 1991, Zycron has offered IT solutions to a broad client base, and today is the primary provider for numerous Fortune 500 companies. Zycron offers a very competitive compensation and benefits package including accrued paid time off, holiday pay and matched retirement savings.
Zycron has a great Associate Business Analyst opportunity. The selected candidate will be working with our client located in Nashville, TN. This is a 6 month contract to hire position.
Job Description / Responsibilities:
Supports gathering and translating of high level business needs into IT requirements
Aids agreement, engagement, and management of service levels with business leaders
Participates in creation of action plans
Supports documentation of customer requirements and development of use cases
Gathers customer satisfaction information
Obtains and explains examples of effective business cases
Gathers information needed for business case justification based on the organization's preferred process
Gathers background on key industry segments and d ocuments and distributes suggestions and ideas, with supporting detail
1-3 years of relevant working experience, preferably in the Healthcare IT industry.
Experience working in group purchasing and with supply chains is preferred.
Business documentation and presentation development
Data organization and analysis; experience using basic qualitative and quantitative tools
Experience working with cross-functional teams
Strong written and verbal communication
Effective schedule management with competing demands
Experience interfacing with customers, internal and external stakeholders
KEY PERFORMANCE MEASURES
Timeliness of responses to customer inquiries, issues and requests
Adherence to initiative charter and scope
Accurately documents requirements and use cases to meet customers needs
Effectively communicates progress and risks to superiors
EDUCATION AND WORK EXPERIENCE
Bachelor's Degree Required
1-3 years of Experience
Healthcare IT Experience, Group Purchasing and Supply Chain Experience Preferred
Reporting Analytics Experience Preferred
Must be able to travel up to 25% of the time