Associate Customer Content Specialist
PR Newswire - Washington, DC

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Responsibilities: As an Associate Customer Content Specialist based out of our Washington, D.C. bureau, you will set the foundation for a long and prosperous career with the global leader in news and information distribution for press releases. One of your main responsibilities will be to proofread press releases written by our clients for delivery to the media. You will not be writing pieces from scratch, but you will need a strong grasp of syntax, punctuation, and the English language in general to be a success at this job. Your razor-sharp attention to detail will be a prerequisite, as you edit, format, and handle various client requests, and other news content (e.g., photos, video). Your ability to think on your feet and prioritize tasks will serve you well in this fast-paced, deadline-driven environment. Your strong computer skills will enable you to quickly learn our internal system.

Our dynamic environment will keep you on your toes, so a flexible attitude and a strong customer-service approach will be needed. As the face (or voice) to the client, your outstanding communication skills and ability to grasp our clients’ needs will allow you to build long-lasting relationships and establish a professional rapport while quickly meeting customer demands. Key to continuing PR Newswire’s reputation for providing excellent customer service, your consultative approach will be essential as you answer clients’ questions and proactively recommend our solutions to engage their audience.

OPEN Shift: 9:30 AM- 6:30 PM M-F

Responsibilities Minimum Qualifications:
• Must have excellent customer service skills, along with proofreading, communication, and keyboarding skills.
• Bachelor’s Degree required.
• B.A. in Communications, Journalism, English or related field a plus.
• Ability to handle multiple tasks in a fast-paced, deadline-driven environment and capable of working in a Windows environment.
• Microsoft Excel, Word and Web applications -- will ensure you hit the ground running.
• Must be flexible with schedule, with some OT and holiday coverage required.
• Must excel under pressure.

Requirements PR Newswire is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, sexual orientation, disability or veteran status.

At UBM plc, we invite you to be part of an organization that is committed to building a diverse and inclusive culture and to being a responsible, sustainable business. UBM is proud to be an equal opportunity workplace and an affirmative action employer.

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UBM Business

PR Newswire

PR Newswire is the premier global provider of multimedia platforms that provides end-to-end solutions to produce, optimize and target content to all their key audiences.

Contact Phone: +1 201 360 6000

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Corporate communication is the language this company speaks. PR Newswire Association is a leading distributor of corporate news and public...