Associate Director, Client Services
Rockfish - Rogers, AR

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At Rockfish, our Associate Directors, Client Services are responsible for aligning client objectives and Rockfish capabilities to develop customized solutions for mutual growth. They operate independently, leading individuals and directing client work.

Responsibilities:
  • Lead agency brainstorm and strategy sessions
  • Actively manage budgets to meet internal and client profitability goals
  • Approve statements of work
  • Ensure work adheres to strategic direction of client
  • High client interaction
  • Lead client meetings, including presentation of new creative work, strategic POVs, and analytical reports
  • Assess opportunities and competitive activities for clients
  • Implement industry best practices and share digital trends with clients
  • Collaborate, as needed, with external agencies to support client work
  • Manage internal and external client expectations
  • May have direct reports (Managers or Senior Managers)
  • Sets performance expectations for direct reports; aligns training needs to grow and develop people
  • Oversees single or multiple client accounts
Requirements:
  • Strong shopper marketing experience combined with understanding of digital concepts and proven ability to apply them with maximum effectiveness
  • Demonstrated ability to grow and develop client accounts
  • Proven people leader with ability to mentor and grow direct reports
  • Prioritize deliverables and meet deadlines
  • Demonstrates financial business acumen
  • Problem solver geared towards innovative solutions
  • Excellent presentation skills with proven success in presenting ideas to clients
  • Exceptional communication skills – both oral and written
  • Strong relationship management skills
  • Self-motivated with a bias for action
  • Flexible and adaptable
  • Ability to work with a cross-functional team to deliver great work
  • Ideally, 6+ years relevant experience
  • Bachelor°s degree in related field
Rockfish is an Equal Opportunity Employer.

Rockfish - 14 months ago - save job - block
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