Associate Director Staff and Residential Community Development
University of San Francisco - San Francisco, CA

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University of San Francisco

Department: Student Housing and Residential Education (SHaRE)
Job Type: Full-Time

Job Summary:
The Associate Director of Staff and Residential Community Development is responsible for the day-to-day oversight, management and coordination of hall staff and programs to create communities and provide an environment that inspires academic achievement, personal growth and social responsibility. The USF residence hall system currently accommodates over 2,000 students (mostly first-year undergraduate), living in a variety of buildings (traditional residence halls, apartment-style living) both on and near campus. The Associate Director of Staff and Residential Community Development is a live-off, senior member of the Student Housing and Residential Education (SHaRE) central staff and reports directly to the Assistant Vice Provost of SHaRE. S/he will provide leadership for a quality residential experience at a premier Jesuit, Catholic, urban university with a global perspective that educates leaders who will fashion a more humane and just world.

As a member of the larger staff in Student Life, the Associate Director of Staff and Residential Community Development collaborates and cooperates to create leadership and intercultural competence opportunities to support student learning and development in the Jesuit Catholic tradition. The mission of Student Life is to fully support holistic student development within a social justice framework centered in preparing students to be caring, socially responsible citizens in our global and local community.

Job Responsibilities:
A. Supervision Training and Development of Residence Hall Staff

1. Supervise seven full time Residence Directors providing training, coaching, mentoring, direction and evaluation as appropriate.

2. Oversee and coordinate annual recruitment, selection and hiring processes for Residence Directors, Assistant Residence Directors, and Resident Advisors.

3. Design and implement comprehensive Residence Director and Assistant Residence Director orientation and training programs.

4. Conduct regular individual meetings with the Residence Director staff providing ongoing developmental feedback.

5. Direct Residence Directors in the design and implementation of all Resident Advisor training programs throughout the academic year.

6. Oversee and coordinate annual revision and distribution of web-based manuals for the Residence Director, Assistance Residence Director, and Resident Advisor positions.

7. Indirectly oversee Assistant Directors and Resident Advisors.

8. Coordinate hall staff performance review, staff evaluation and employee discipline processes.

9. Update and revise Residence Director, Assistance Residence Director, and Resident Advisor job descriptions as necessary

10. Develop, plan and coordinate Residence Director meetings.

11. Promote professional development and recognition of staff

B. Management of Residential Community Development

1. In congruence with the mission and vision of the University and the development of USF students as whole persons, oversee the implementation of the Divisional Programming Model with the Student Life Programming Committee and residential community development programming consistent with articulated divisional and departmental outcomes.

2. Research, implement, and evaluate programs to increase academic achievement and retention of residence hall students, in strong partnership with the Center for Academic and Student Achievement ( CASA ) and develop positive affiliation and engagement of students in the residential environment and campus community.

3. Participate actively in the coordination and collection of information and documentation relating to student success issues, student retention and satisfaction, student programs, and student discipline.

4. Oversee Residence Directors and Assistant Residence Directors in the use of USF Achieve, Powered by Map-Works software.

5. Assist with the annual departmental goal planning process and the long-range planning of SHaRE

6. Develop and track budget for staff training, staff recruitment and selection, and residence hall programming and related campus activities.

7. Direct and supervise Residence Directors and Assistant Residence Directors in their responsibilities as advisors to the Residence Hall Association Executive Board, each Residence Hall Council, and all RHA Committees

8. Participate in the coordination of Fall and Spring Move-In Day processes for new students

9. Maintain regular contact with students

C. Student Conduct/On-Call/Critical Incident Response

1. Participate in rotating on-call responsibilities with designated Central Staff members to provide emergency/crisis response coverage to all on-campus residence life staff and on-campus students

2. Serve in an on-call capacity to manage residence life crisis/urgent situations. Serve as assigned by the AVP on a rotating basis as a member of the Crisis Management and Behavioral Intervention Team.

3. Respond to critical inquiries from families, students, staff, faculty, alumni, and other campus constituencies.

4. In collaboration with the Office of Student Conduct, Rights, and Responsibilities ( OSCRR ), ensure that Residence Hall staff work to effectively implement all student conduct principles, practices and procedures in the educational administration of the student conduct process for residential students. Meet weekly with the Director of OSCRR

5. Serve as a university student conduct hearing and appellate officer, when appropriate or as designated

6. Meet with students who are involved in behavioral incidents of a critical and complex nature, or an emergency nature

7. Supervise residence hall staff in identifying students with special counseling or skill development needs and coordinate referrals to appropriate resources and agencies

D. Additional Responsibilities

1. Develop and maintain effective collaborative relationships with faculty, staff, and administration at the University of San Francisco in order to utilize the full potential of the resources available on the university campus

2. Serve as a member of on selected department and divisional committees

3. Participate in regional and international housing officers/student affairs professional organizations to develop new skills and experience and keep abreast of current research in college student personnel administration

4. Support and collaborate with the implementation of educational, outreach and service programs for resident students with OSCRR , Career Services, the Cultural Centers, University Ministry, International Student Services, Student Leadership and Engagement, Health Promotion Services, Koret Health and Recreation Center, Counseling and Psychological Services, Athletics, Public Safety, Campus Dining, and the Vice Provost of Student Life office as appropriate.

5. Other duties as assigned by the Assistant Vice Provost of SHaRE and/or Vice Provost of Student Life or designee

6. Assume the duties of the Assistant Vice Provost of SHaRE when assigned

Minimum Qualifications:
A master’s degree in higher education administration or a related field is required. Significant professional experience in residence life (minimum of 3-5 years) preferably at a private institution, including:

o Supervisory responsibilities of residence hall staff

o Planning, coordination, and assessment of educationally purposeful activities and leadership programs consistent with organizational outcomes

o Student conduct process management

o Budget management

o Demonstrated commitment to fostering engagement of students and staff on issues of diversity

The candidate must possess strong written and oral communication skills and have a commitment to, and understanding of, a diverse, urban institution. A demonstrated interest in, and a commitment to, the mission of a Jesuit institution are also preferred.

To be considered for this position please visit our web site and apply on line at the following link:

EEO Policy
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.

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