Associate Director eCommerce
AT&T - Bothell, WA

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Associate Director eCommerce - 1282916 Description
      Overall Purpose: Engage in development and implementation of eCommerce strategy and business solutions to facilitate online transactions with customers. Key Roles and Responsibilities: Analyze business requirements, propose solutions, and oversee eCommerce projects. Work closely with marketing, sales, service/support, and Web design and development teams to ensure that eCommerce solutions support business strategy and integrates with website. Identify projects, develop business cases, and manage aspects of projects from concept through to implementation. Manage the implementation of eCommerce projects for effectiveness, by analyzing data from customer satisfaction surveys, click stream data, and web analytics; report all findings, as well as suggestions for additional improvements based on the data acquired. This position requires knowledge of website design in order to translate business needs into an online experience that ensures a high quality customer interaction in all customer touch points. May create website strategy, design online promotional programs for digital products or services to support existing customers or to acquire new customers. Manage the implementation of eCommerce marketing, sales, service and support programs and analyze their effectiveness. Broad knowledge of the field with strong leadership skills. Resolves issues and contribute to the business unit area development. Manage the work efforts of supervisors and individual contributors with responsibility for hiring, firing, performance appraisals, and pay reviews. Works closely with senior managers and directors on departmental issues. Wide latitude for decision making. Education: Bachelor degree or equivalent experience preferred. Experience: Typically requires 10 or more years of experience and at least two years of management responsibility. Supervisory: Yes

      Job - Marketing/PR
      Primary Location - Washington-BOTHELL

      Schedule - Full-time Shift - Day Job
      Employee Status - Regular
      Job Posting : Jan 21, 2013, 11:10:42 AM - Unposting Date : Mar 22, 2013, 10:59:59 PM
      Job Level - Senior Associate/Second Level Manager

      AT&T - 23 months ago - save job - copy to clipboard
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      At AT&T, we’re connecting the world like never before. Ready to get in on the action? Together we’ll do great things. If...